Developer Productivity AI Coding Platform Administrator

Overview

Hungry, Humble, Honest, with Heart.

The Opportunity

Nutanix Engineers build Hybrid-Cloud solutions. Our team of 2300+ Engineers spans across many countries, offering you an opportunity to work alongside a passionate group of technologists from diverse cultures around the world.

As part of the Developer Productivity team, you will be in a very important role that improves the efficiency of Nutanix Engineers by making the production processes encounter minimal friction, while leveraging the full power of the underlying infrastructure.

This role is responsible for monitoring tool usage, addressing user concerns, and serving as the primary liaison with the Cursor support team for issue resolution and feature requests.

About the Team

Nutanix\'s Developer Productivity team is responsible for enabling all our developers to do their best at Nutanix. We recently launched the Cursor AI tool to the entire developer community to support them with an AI coding assistant, and currently, 2.5K users are onboarded. We are seeking a Developer Productivity AI Coding Platform Administrator to oversee the operational health, user support, and vendor coordination for the Cursor tool used across engineering teams.

Your Role

• Track usage metrics and performance of the Cursor tool across teams.
• Act as the first point of contact for internal users reporting issues or requesting support.
• Triage and resolve common issues, escalating complex problems to the Cursor product / vendor team.
• Maintain documentation, onboarding guides, and FAQs to support user adoption and troubleshooting.
• Track and report tool usage trends, incidents, and resolution timelines to leadership.
• Coordinate with the Cursor team for bug fixes, feature enhancements, and roadmap alignment.
• Ensure compliance with internal security, access control, and data governance policies.
• Facilitate feedback collection from users and communicate actionable insights to stakeholders.
• Assist team in developing an AI adoption developer productivity dashboard.

What You Will Bring

Work Arrangement

Hybrid : This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

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