Sales Manager...

Bueno Law, an immigrant-led and owned humanitarian immigration law firm based in San Rafael, California, is seeking a dedicated and dynamic Sales Manager to join our team of Bueno Law Warriors : https : / / buenoimmigration.com / about-us. Our mission is to empower ALL Latinos who have suffered persecution to achieve permanent status in the United States through humanitarian relief, transforming victimhood into empowerment. The ideal candidate will be a proven sales closer and trainer, fluent in English, Spanish, and (Portuguese is a plus), and 100% aligned with our mission, vision, core values, and service standards. This role is critical in driving client acquisition, ensuring exceptional client experiences, and leading a sales team to support our vision of becoming the most prominent immigrant-led humanitarian immigration law firm on the planet.Key ResponsibilitiesClient Acquisition and Sales Leadership : Develop and execute a strategic sales plan to attract and onboard clients seeking humanitarian immigration services, focusing on survivors of domestic violence, hate crimes, gender-based crimes, and human trafficking. Consistently meet or exceed client acquisition targets by leveraging proven sales methodologies.Sales Training and Mentorship : Train and mentor a team of sales professionals, equipping them with the skills, techniques, and mindset to effectively communicate Bueno Law’s mission and convert leads into clients. Develop and implement a replicable sales training program based on your proven sales methods.Mission-Driven Engagement : Represent Bueno Law’s vision and mission in all client interactions, ensuring every potential client feels valued, understood, and empowered. Communicate the firm’s commitment to transforming the perception of immigrants and supporting the Latin American community.Client Relationship Management : Oversee the sales process to ensure adherence to Bueno Law’s Service Standards, including treating clients like VIPs, overcommunicating, responding within 24 hours, and maintaining a professional and welcoming demeanor.Team Collaboration : Work closely with case managers, attorneys, and the operations team to ensure a seamless client experience from initial contact to case resolution. Foster a collaborative, ego-free environment aligned with Bueno Law’s Core Values.Performance Metrics and Accountability : Track and analyze sales performance metrics, providing regular reports to leadership on client acquisition, conversion rates, and team performance. Take ownership of resolving challenges and driving continuous improvement.Ethical Standards and Cultural Alignment : Uphold Bueno Law’s commitment to standing on the right side of the ethical line, ensuring all sales practices align with the firm’s values of integrity, client focus, and cultural humility. Maintain a growth mindset and embrace challenges as opportunities.Virtual Role Opportunity with Travel RequiredQualificationsLanguage Proficiency : Fluency in English, Spanish, and (Portuguese is a plus) (written and spoken) is required to effectively communicate with clients and team members from diverse Latin American backgrounds.Proven Sales Expertise : Minimum of 5 years of experience in sales, with a track record of consistently closing deals and exceeding targets. Experience in training others in a replicable sales methodology is essential.Alignment with Mission and Values : Deep commitment to Bueno Law’s mission to empower persecuted Latin American immigrants and transform victimhood into empowerment. Personal or professional experience with immigration, refugee issues, or humanitarian causes is highly preferred.Leadership and Training Skills : Demonstrated ability to lead, motivate, and train a sales team, fostering a collaborative and client-focused culture. Experience in developing sales training programs is a plus.Cultural Competence : Strong understanding of and empathy for the experiences of Latin American immigrants and refugees. Personal experience as an immigrant or refugee is a significant advantage.Service Standards : Commitment to delivering exceptional client service, including prompt communication, professional appearance, and a positive, enthusiastic demeanor in all interactions.Efficiency and Problem-Solving : Ability to work efficiently, resolve issues independently, and maintain composure in high-pressure situations. A growth mindset and willingness to learn from mistakes are essential.Technical Skills : Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Familiarity with virtual collaboration tools for working with remote team members.Core CompetenciesClient-Centric Approach : Embodies the principle that “it’s never about us, it’s always about the client,” ensuring every interaction prioritizes the client’s needs and empowerment.Ethical Integrity : Consistently operates with honesty and transparency, standing firmly on the right side of the ethical line.Team Collaboration : Embraces a “teammates, not competitors” mindset, fostering a supportive and inclusive team environment.Resilience and Adaptability : Thrives in a fast-paced, sometimes chaotic environment, with a proactive approach to challenges and a commitment to doing “whatever it takes.”Cultural Humility : Demonstrates respect and understanding for the diverse experiences of Latin American clients, with no room for ego or judgment.Why Join Bueno Law?As a Sales Manager at Bueno Law, you will be part of a passionate, immigrant-led team dedicated to changing lives and empowering the Latin American community. You will have the opportunity to make a tangible impact on the lives of survivors, helping them achieve safety, freedom, and a new beginning in the United States. Your work will contribute to reshaping the narrative around immigrants and building a legacy of empowerment.Application ProcessTo apply, please submit your resume, a cover letter detailing your alignment with Bueno Law’s mission and values, and a brief description of your proven sales methodology to : HR@buenolaw.net. We are excited to welcome a Sales Manager who shares our passion for transforming lives and fighting for our community.