Training & Change Management Lead – MEXICO / LATAM

Direct message the job poster from Ticketmaster

Job Summary

Training & Change Management Lead – MEXICO / LATAM

What The Role Is

• This role will be dedicated to a global enterprise-wide financial systems transformation, driving change management in Mexico and LATAM Live Nation and Ticketmaster markets
• This role will be focused on supporting and preparing these markets for the rollout of OneStream and Oracle Fusion
• You will partner with the Live Nation employees who are leading change management (including colleagues in the US, UK, and Australia), the project management team, regional finance leadership, and the heads of accounting and financial planning
• You will be responsible for updating training materials drafted for the US / Canada build of Oracle Fusion, which will be rolled out before the Mexico / LATAM region rollout :
• Sitting in on design and build workshops with consultants and subject matter experts from the business, to understand localization requirements and how these localizations differ from the US / Canada build
• Determining which existing training materials need to be updated to reflect localizations and process differences
• Working with 3rd party consultants to update training materials and business SMEs to review updated training materials
• Determining and overseeing the process for translating materials into non-English languages, as needed
• Creating training guides to help employees understand which trainings to take, based on their division / role
• You will also support global change activities for the OneStream release, such as readiness planning, tester preparation and training, and training materials development
• You will be responsible for communicating project and training updates to Mexico and LATAM markets, including changes to the project SharePoint site and email blasts
• You will also be involved in recruiting, training, and supporting a group of superusers (divisional Oracle users who will receive advance training, to support end users at Go Live)
• After Go Live, potential to extend role to support additional change management processes relating to Oracle adoption.

#J-18808-Ljbffr