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▷ [Aplicar en 3 Minutos] Customer Service Representative...

▷ [Aplicar en 3 Minutos] Customer Service Representative...

beBeeCustomerServiceSan Luis Potosí, MX
Hace 10 horas
Descripción del trabajo

Job Title :

Customer Service Representative

This role is a full-time hybrid position for a Customer Service Representative. The job is located in San Luis Potosí, SLP, but some work from home is acceptable.

The Customer Service Representative will be responsible for handling inbound and outbound calls, operating the switchboard, and providing excellent customer support.

Key Responsibilities :

  • Handle inbound and outbound calls with professionalism and courtesy
  • Operate the switchboard to direct incoming calls
  • Provide excellent customer support to resolve customer inquiries and issues

Required Skills and Qualifications :

  • 80% English proficiency
  • Strong phone etiquette and communication skills
  • Experience as a switchboard operator or in a similar customer service role
  • Customer service experience with a proven track record of resolving customer complaints
  • Excellent verbal communication skills
  • Ability to multitask and manage time efficiently
  • High school diploma or equivalent
  • Previous experience in a similar role is a plus
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    Customer Service Representative • San Luis Potosí, MX