Medical Claims Consultant (13 / 10 / 2025)...

A modern and agile company with the most finely meshed international network, Coface is a reference in credit insurance and risk management. With over 70 years of experience as an industry leader, and a team of 4,100 experts in 100 countries, serving around 50,000 companies, Coface experts work to the beat of the global economy. Its ambition is to become the most agile, global trade credit insurance partner in the industry. The SSC activities are directly linked to Coface’s group processes and fiscal calendar, adapted for the local operational entities constraints and regulations.

KPIs : 95% Response time & 95% Quality -Small Claims analysis -Registration of a new claim -Acknowledgement email -Claims creation -TradeLiner review -Handling Modifications & Payments on existing claims -EDC claims creations -EDC claims modifications -Document Handling & SOCs

# Ad hoc internal projects with a focus on consistency and continuous improvement.

# Comply with the above activities assigned according to the SLAs (normally 48 hrs), at 95% and Quality standards at 95% b. Maintain good relationships with internal & external clients, including co-workers and local managers

# English advance level

• Portuguese intermediate level
• Intermediate Microsoft Excel

Minimum- Bachelor's degree in either Business, Finance, Accounting, Risk Management or Law

Location : Ciudad de México / Mexico City (Hybrid – 2 days onsite, 3 days remote)