Talent.com
No se aceptan más aplicaciones
Busqueda Urgente : Site Reliability Engineer...

Busqueda Urgente : Site Reliability Engineer...

HCLTechGuadalajara, Mexico Metropolitan Area, MX
Hace 17 días
Descripción del trabajo

HCL is looking for around 7 technical support engineers with the below skills :

SKILLS :

  • Provide exceptional technical support to customers and partners via chat, email, phone, and screen-share sessions.
  • Troubleshoot complex issues and provide timely resolution. Issues may involve but are not limited to cloud environment services, API usage and errors, application performance, Cloud Cost Management, Security issues, Flexera SaaS application and / or configuration issues, and many more.
  • Communicate effectively with Product Management and Engineering regarding defects and enhancement requests.
  • Maintain product, platform, and industry knowledge necessary to offer outstanding technical support to customers.
  • Lead periodic internal team training as scheduled.
  • Participate in on-call weekend rotation, as needed.

Requirements :

  • 3+ years of professional experience in a Technical Support role.
  • Passionate customer orientation and dedication.
  • Strong analytical and problem-solving skills. Possesses intellectual curiosity. Eagerness to learn new technologies / skills.
  • Solid interpersonal skills. Excellent verbal, written, and listening communication skills in English. Successfully conveys and receives intended messages while maintaining relationships.
  • Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience.
  • Manage time, goals, and priorities to improve and add value continuously.
  • Comfort in a fast-paced environment where team success is encouraged.
  • Experience with at least one Cloud provided (AWS, GCP, Azure).

    • Preferred :

  • AWS Cloud Practitioner or Azure Fundamentals certifications.
  • Familiarity with Container technologies (Kubernetes).

    • Education :

  • Bachelor’s degree in computer science, information technology or related field.

    • Benefits :

  • Christmas bonus 30 days
  • Vacation bonus 25%
  • 100% Payroll schema with Social security IMSS.
  • 12 vacation days at first year
  • Life Insurance
  • Profit Sharing (PTU) (15 days to 1 month of salary)
  • Major medical insurance
  • 13% Saving funds ($108,000 anuales aprox)
  • Meals Allowance ($3,400 mensuales aprox)
  • Remote bonus ($850 mensuales aprox)
    • Crear una alerta de empleo para esta búsqueda

    Site Reliability Engineer • Guadalajara, Mexico Metropolitan Area, MX

    Ofertas relacionadas
    TPD HUB Engineer

    TPD HUB Engineer

    TechBiz Global GmbHGuadalajara, JAL, MX
    At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently seeking a TPD HUB Engineer to join one of our. If you're looking for an exciting opport...Mostrar másÚltima actualización: hace 13 días
    • Oferta promocionada
    Cloud Practice Engineer III

    Cloud Practice Engineer III

    Rackspace TechnologyJalisco, Mexico
    Teletrabajo
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.You will be working in a dynamic environment and encouraged to come up with innovative solutions to te...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Senior iOS Engineer - Relocation Opportunity

    Senior iOS Engineer - Relocation Opportunity

    WizelineGuadalajara, Jalisco, Mexico
    Teletrabajo
    Senior iOS Engineer - Relocation Opportunity.Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms.We partner with clients to...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Infrastructure & Technology Linux / AIX Systems Engineer Professional GUADALAJARA, MX

    Infrastructure & Technology Linux / AIX Systems Engineer Professional GUADALAJARA, MX

    IBMGuadalajara, Jalisco, Mexico
    Teletrabajo
    Experienced Operating System Administrator with a strong background in AIX, Linux, and DB2 to join the OneIT organization to help support and modernize the platform to develop the next generation I...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    System Engineer

    System Engineer

    Driscoll'sGuadalajara, Jalisco, Mexico
    We are seeking a highly skilled and experienced Systems Infrastructure Engineer to design, build, and maintain the critical infrastructure that supports Driscoll’s enterprise applications and syste...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Senior Site Reliability Engineer (SRE)...

    Senior Site Reliability Engineer (SRE)...

    JobbydooGuadalajara, MX
    Senior SRE - Capgemini We’re hiring a Senior Site Reliability Engineer to join a major telecom client through Capgemini Engineering. Join a collaborative team building and operating large-scale clo...Mostrar másÚltima actualización: hace 11 días
    Technical Lead ID43502

    Technical Lead ID43502

    AgileEngineGuadalajara, JAL, mx
    Quick Apply
    Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI / ML, and our people-first culture has earned us multiple Bes...Mostrar másÚltima actualización: hace 14 días
    • Oferta promocionada
    Senior Field Application Engineer

    Senior Field Application Engineer

    NVIDIA CorporationGuadalajara, Jalisco, Mexico
    Teletrabajo
    Senior Field Application Engineer page is loaded## Senior Field Application Engineerlocations : Mexico, Remotetime type : Full timeposted on : Posted Yesterdayjob requisition id : JR2003899We a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Site Reliability Engineer (Remote)

    Site Reliability Engineer (Remote)

    OracleJalisco, Mexico
    Teletrabajo
    We are building and expanding the next generation Platform as a Service (PaaS) cloud and the next generation cloud support experience to go with it. As our cloud service grows, we are expanding our ...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Field Service Engineer

    Field Service Engineer

    Lutron Electronics LatinoaméricaGuadalajara, Jalisco, Mexico
    Lutron Electronics Latinoamérica.Lutron Electronics Latinoamérica.Lutron, a global leader in Total Light Management with offices across four continents and sales in over 100 countries, is seeking p...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    ▷ Aplicar en 3 Minutos : Site Reliability Engineer...

    ▷ Aplicar en 3 Minutos : Site Reliability Engineer...

    HCLTechGuadalajara, Jalisco, MX
    HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a b...Mostrar másÚltima actualización: hace menos de 1 hora
    • Oferta promocionada
    Senior System Engineer

    Senior System Engineer

    BackbaseCiudad de México, Región Centro, Ciudad de México, Jalisco, Mexico
    Teletrabajo
    Work with customers and our partners in implementation projects around the globe.You will guide them to success as an advisor of the Backbase product in projects where the actual implementation is ...Mostrar másÚltima actualización: hace 21 días
    • Oferta promocionada
    SENIOR ENGINEER - HBM VERIFICATION

    SENIOR ENGINEER - HBM VERIFICATION

    Micron TechnologyTlaquepaque, Jalisco, Mexico
    SENIOR ENGINEER - HBM VERIFICATION.Be among the first 25 applicants.SENIOR ENGINEER - HBM VERIFICATION.Our vision is to transform how the world uses information to enrich life for.Micron Technology...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Rust Engineering Lead - Linux and Open Source

    Rust Engineering Lead - Linux and Open Source

    CanonicalZapopan, Jalisco, Mexico
    Teletrabajo
    Rust Engineering Lead - Linux and Open Source.Rust Engineering Lead - Linux and Open Source.Rust Engineering Lead - Linux and Open Source. Be among the first 25 applicants.Rust Engineering Lead - Li...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Field Application Engineer - Guadalajara, Mexico

    Field Application Engineer - Guadalajara, Mexico

    MccsemiGuadalajara, Jalisco, Mexico
    Teletrabajo
    Job Description (Your new job).Job Title Field Application Engineer.Report To Regional Sales Director.Work Site Location Guadalajara. Job Objective : MCC has extensive experience in the manufacturing...Mostrar másÚltima actualización: hace más de 30 días
    Site Reliability Engineer (Middle / Senior) ID38916

    Site Reliability Engineer (Middle / Senior) ID38916

    AgileEngineZapopan, JAL, mx
    Quick Apply
    Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI / ML, and our people-first culture has earned us multiple Bes...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Site Reliability Engineer

    Site Reliability Engineer

    HCLTechGuadalajara, Jalisco, Mexico
    HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a b...Mostrar másÚltima actualización: hace 16 días
    • Oferta promocionada
    Ingeniero de Soporte

    Ingeniero de Soporte

    TotalplayZapopan, Jalisco, México
    Atender todos los requerimientos de TI relacionados con los equipos de cómputo de los empleados del corporativo.Atiende los tickets de solicitudes e incidencias de TI de los equipos de cómputo que ...Mostrar másÚltima actualización: hace más de 30 días