Expense Audit Specialist

The Expense Audit Specialist will join the SG&A / Travel & Expense team in supporting daily operations for the travel and expense program for the North American-based Converge Portfolio Companies.

General AccountabilitiesPrimarily analyze expense submissions, exceptions / flagged expenses, and educate users about company policies and procedures.Responsible for the daily processing of Expense ReportsReview expense reports for accuracy, consistency, and completenessPerform detailed audits of expense reports as well as investigations of audit exceptions noted by Concur VerifyVerifies reports have appropriate documentation and required approvals to support expenseUse alternative policies to audit expenses for Company Events, Marketing Events, billable expenses, etc.Recognize employee expenses that should be invoiced directly to the Company purchasing cardEmployee will work closely with the Travel and Expense Supervisor to ensure priorities, deadlines, and policy alignment.Keep records of expense policy violations and inaccurate expense reporting to support denial of expense reimbursementReport and escalate potential misuse of company fundsKeep detailed records of unusual expenses; periodically compile a summary to be sent to upper management for reviewProvide expense reporting data to various teams monthlyMonitor employee-paid corporate cards for timely paymentsCommunicate to employees and their managers to increase awareness of company policyResponsible for interacting with all Concur users including upper levels of management to resolve expense reporting issues with a range of low to high complexitySolve routine user problems of various complexity following established policies, practices, and proceduresWork with employees to assist with time-sensitive expense reports and documents for reimbursement on a strict deadline schedulePoint of contact for travel and expense programAssist with user training sessions and update supporting documentationMaintain user profiles in the Concur system and provide general technical support for end usersAdminister new user accounts and provide login instructions for new employees on a weekly basisDeactivate and update existing Concur profiles in a timely manner to support offboarding, structural changes and extended leavesProvide support for password resets and multifactor authenticationMaintain password reset for API accounts to ensure continuation of automation processesAdminister user permissions based on the employee's rolePosition Requirements : Attention to detail in a fast-paced environment.Driven and able to work independently in a remote environment.Team player with excellent communication skills who can both ask for and provide assistance across the team.Candidate must be a critical thinker.Ability to recognize high-risk behavior patterns.Strategically communicate to employees across various levels of the organization.Maintain a high level of professionalism.Discretion in dealing with sensitive and highly confidential information.Prior experience with SAP Concur is a plus.Professional SkillsFluent English language skills required : verbal and written communication.Self-motivated and disciplined.Strong stakeholder relationship management skills.Strong investigative and analysis skills.Strong technical and process design and implementation skills.Strong communication and presentation skills along with the ability to work in a highly collaborative environment.Ability to work creatively and analytically in a problem-solving environment.Manages multiple priorities in a high-pressure environment.Have strong inter-personal and communication skills : capable of training users in complex topics and making presentations to internal groups.Able to write intricate system and user documentation.

Capable of writing and explaining purchase justifications.