Senior Site Reliability Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Site Reliability Engineer

Mastercard’s enterprise storage team is looking for a senior site reliability engineering to help advance our SRE capabilities across our storage platforms with a focus on the Software Defined Storage technology Ceph.

This individual will work closely with technology support teams and application teams to build monitoring and automation solutions to improve the application and infrastructure availability.

Role

• Represent enterprise storage team in project meetings and provide advice, status, training and technical support.
• Work with our customers to understand the monitoring and automation requirements and implement solution using available tool sets and scripting languages
• Administer, support and maintain enterprise Monitoring tools in a multi-tier storage environment
• Build Automation solutions using available tool sets and scripting languages (Ansible, Bitbucket, CHEF, Jenkins)
• Maintain design and support documents for all built solutions and processes
• Troubleshoots networking, Unix / Linux systems, and applications to identify and correct malfunctions and other operational problems utilizing associated Linux and UNIX command line and management tools.
• As new technologies emerge and impact our environment, learn these technologies very quickly and resolve any problems involved in integrating new technologies.
• Maintains a broad knowledge of state-of-the-art technology, equipment, and / or systems.
• Self-Driven and flexible willing to learn in adjacent areas with the initiative to learn more.
• Thorough, adhering to critical processes even under stress
• Support business disaster recovery procedures for assigned areas of responsibility.
• Accurately document duties and procedures to aid the department in cross-training and absentee coverage
• Work with technical engineering teams to manage and improve processes
• Ability to solve problems quickly and completely.
• Ability to identify tasks that should be automated and then develop and implement automation

All About You

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.