General Manager

Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist.

Overview

This beachfront resort will feature 244 guest rooms and suites and two 4-bedroom villas with sweeping views of the Bay of Banderas. The resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult-only and family-friendly options, a state-of-the-art indoor and outdoor fitness center, and a kids club.

Job Description

We are seeking an experienced General Manager to lead our new luxury resort. The successful candidate will be a passionate hotelier and visionary leader who thrives in the art of hospitality. They will blend global luxury expertise with authentic cultural connection, elevating Omni Pontoque to stand shoulder-to-shoulder with the world’s most celebrated resorts.

Responsibilities

• Lead all aspects of the pre-opening and launch, including talent acquisition, operational systems, service culture, and positioning strategy.
• Inspire, mentor, and develop a leadership team that embodies Omni’s luxury ethos and commitment to personalized guest service.
• Establish the resort as a market leader in Punta de Mita, leveraging sales, revenue, and marketing strategies to capture market share and outperform the comp set.
• Build strong, collaborative relationships with owners, local community leaders, and global brand partners.
• Oversee operations across rooms, F&B, spa / wellness, events, and recreation with a focus on seamless integration and uncompromising service.
• Ensure consistent guest satisfaction scores that rival and exceed international luxury competitors.
• Drive profitability while safeguarding the integrity of the guest experience and the long-term value of the brand.
• Champion Omni’s culture of genuine care for both guests and associates, fostering an environment of engagement, empowerment, and excellence.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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