Technical Service Engineer Plastics

We connect science to life for a better future.

With 50000 patents 20000 employees and 58 locations worldwide LG Chem is one of the largest science and chemical companies in the world. With its rapid growth LG Chem endeavors to become a Global Top 5 Chemical Company with a balanced business portfolio that has a competitive advantage across the globe including business divisions in petrochemicals advanced materials life sciences and a subsidiary specializing in batteries.

LG Chem is a leading chemical company in Korea that has continuously achieved growth through relentless challenges and innovation since its establishment in 1947. From the infrangible facial cream lid to the worlds most advanced batteries LG Chem has turned dreams into reality and enriched our lives for 70 years. Building upon a balanced and globally competitive business portfolio LG Chem manufactures a wide range of products from high-value added petrochemicals to renewable plastics specializing in cutting-edge electronic and battery materials such as cathodes as well as drugs and vaccines to deliver differentiated solutions for its customers.

Beyond a chemical company LG Chem will become a leading science-oriented corporation that creates value for our customers and is committed to reaching carbon-neutral growth by 2030 and net-zero emissions by 2050 by managing the impacts of climate change and making positive contributions to society through renewable energy and responsible supply chains.

LG Chem holds the various engineer plastics portfolio such as Polycarbonate PBT Polyamide and mPPO and TPEE. All engineering Plastics are highly processable and can be manufactured in various colors. It is used in numerous areas such as automobiles home appliances IT devices etc. Products that may resonate in everyday lifeinclude keys on an Automotive interiors (console arm rest dashboard items door trim switches) exteriors (front and rear lamp housing spoiler side mirror housing bumpers radiator grill) and engine compartment (engine cover air intake manifold cylinder head cover etc) notebook or smartphone interior compartments etc. We are actively searching for a technical service/application development engineer to join our team based in Monterrey MX. This is an individual contributor role and the incoming will develop new customers for our Engineering Plastics.

This is not a remote role and will require travel to customers.

What Youll Be Doing

Essential Functions (include but are not limited to):

JOB RESPONSIBILITIES:

• • Visit customer and introduce product to customers
  • Solution Partner Activity consult with customers to provide solutions to issues or support product development
  • Develop product specifications develop expertise with new materials and analyze market information to determine feasibility to develop tailored specifications for customers.
  • Investigate needs and provide actionable solutions for customers
  • Provide technical support by creating process guides and applying plastic and extrusion expertise to resolve customer issues
  • Develop and recommend innovative projects using insights from market research and material studies.
  • Provide technical reports and written materials to support product introduction and data evaluation
  • Conduct in-person or virtual seminars to train and support customers
  • Provide products recommendations based on customer needs
  • Plan product testing with internal or external test laboratories

Qualifications Skills and Experience: What Were Looking For

Education/Qualifications:

• • Bachelor or advanced degrees in relevant polymer fields such as Chemical engineering polymer engineering chemicals etc. highly preferred

Requirements:

• • 5years of experience in material development and market development at a plastic (Engineering thermoplastics resins) manufacturer (polymerisation or compounding). Ideal candidates will have experience of technical service at plastic compounder) and/or experience of plastic analysis.
  • 5years experience of material development or approval as engineer or technical manager at OEM or Tier 1 of automotive home appliances or consumer products.
  • 5years of experience in injection or processing of thermoplastics. Experience may include plastic post processing (paint metal plating etc.)
  • This is an individual contributor role carrying out customer development activities while being a member of a larger team.
  • Strong communication and coordination skills.
  • Bilingual Spanish and English required.

Ideal Candidate

• • Proactive and self-driven with a strong sense of ownership.
  • A clear and structured communicator who can build trust with stakeholders.
  • Highly organized with the ability to synthesize and simplify complex information.
  • Solution-oriented and capable of driving improvements independently.
  • Skilled in use of PCs and related software (Microsoft Excel Word Outlook etc.)
  • Knowledge of SAP (ERP) system is preferred.

Personal competences & knowledge:

• • Confident and reliable interaction with all levels of the organization customers and suppliers
  • Proactive committed and skilled in effective communication
  • Enhanced team performance through coaching mentoring and sharing expertise.
  • Curious spirit and ability to work independently under high pressure
  • Comfortable working in a fast-paced matrixed environment
  • Self-starter with excellent organizational and time management skills
  • Strategic management competency: pro-actively identify problems targets relevant issues.
  • Skilled in data evaluation strategic planning forecasting and process development
  • Strong knowledge of procedures and methodologies with ability to analyze select appropriate approaches and forecast risk and profit.
  • Interpret data trends to guide business decisions identify requirements and manage technical project delivery
  • Lead implementation of new projects and develop innovative solutions using existing technologies.
  • Ability to produce clear thorough documentation with exceptional attention to detail
  • Strong team player with high social and cross-cultural competence
  • Quick learner with exceptional flexibility
  • Skilled at encouraging team work and a collaborative approach
  • Agile thinker with a positive attitude toward change and commitment to growth
  • Willingness to travel

All qualified applicants will receive consideration for employment without regard to race color religion sex age gender sexual orientation gender identity national origin disability status as a protected veteran or any characteristic protected by applicable federal state or local law.