Esta oferta de trabajo no está disponible en tu país.
(Aplicar en 3 Minutos) Collection Supervisor
MSC Mediterranean Shipping CompanyBenito Juarez, MexicoHace 21 horas
Descripción del trabajoManage the full collections portfolio for all credit customers. Oversee daily collection efforts, including follow-ups on past-due freight invoices, demurrage / detention charges, and / or all open invoices. Ensure the team schedules and sends account statements on a weekly basis, utilizing available technology and tracking tools. Proactively identify and mitigate collection risks, initiating escalation processes with Commercial and Management teams when preventive or corrective action is needed. Monitor and analyze customer behavior and payment performance, sharing findings and action plans with management and leadership teams. Serve as the escalation point for complex or sensitive customer collection issues. Act as a communication channel between customers and internal departments to resolve invoice discrepancies or payment concerns. Provide customers with personalized service focused on resolving collection-related issues, ensuring communication is clear and professional through approved company channels. Build and maintain cooperative relationships, externally with Customers and internally with key stakeholders, including Sales, Customer Service, and Trade. Monitor and report on KPIs by preparing and presenting monthly performance reports for management with insights on trends, risks, and solution strategies. Ensure consistent application of Credit and Collections policies. Identify gaps and propose enhancements to existing workflows, leveraging technology where possible. Analyze data from team activities and customer portfolios to identify areas of opportunity and propose improvements. Partner with the Credit Risk team to evaluate customer exposure and ensure process documentation is up to date and audit-ready. Bachelor’s degree in Finance, Business Administration, International Trade, Logistics, or a related field. Postgraduate diploma or certification in Credit Management, Financial Operations, or Supply Chain is a plus. 4–6 years of progressive experience in Accounts Receivable positions, preferably in the logistics, shipping, or freight forwarding industry. At least 2 years of proven experience in a supervisory or team leadership role, managing collection activities and driving results through a team. Fluency in English is required (written and spoken). C1 Experience working with B2B customers in complex account structures, particularly large cargo volume or global clients. Strong background in managing freight-related receivables, including demurrage, detention, accessorial charges, and container deposit recovery. Familiarity with international trade terms (Incoterms), ocean freight documentation, and port / terminal billing practices.
RESPONSIBILITIES
TEAM SUPERVISION & LEADERSHIP
- Lead, mentor, and coach the team.
- Organize and delegate responsibilities among collection assistants to ensure efficient workload distribution and accountability.
- Conduct regular performance reviews, 1 : 1 meetings, and training sessions to drive development and motivation.
- Ensure that team members follow instructions and comply with company policies and procedures.
- Promote a high-performance culture with accountability, inclusion, and collaboration.
COLLECTIONS MANAGEMENT
CUSTOMER & KEY STAKEHOLDERS RELATIONSHIP
REPORTING CONTROLS & PROCESS ANALYTICS
EDUCATION & EXPERIENCE
Crear una alerta de empleo para esta búsqueda
Collection Supervisor • Benito Juarez, Mexico
Ofertas relacionadas
![▷ [10 / 09 / 2025] Collection Analyst Sr....](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=Confidential)
![Supervisor Control M [Aplicar en 3 Minutos]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=axity)
- Oferta promocionada
Collection Supervisor
MSC Mediterranean Shipping CompanyBenito Juárez, Mexico City, Mexico Lead, mentor, and coach the team.Organize and delegate responsibilities among collection assistants to ensure efficient workload distribution and accountability.
Conduct regular performance reviews,...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ Busqueda Urgente! Collections Manager...
Cashera CapitalMexico City, Mexico City, MX Job Title : Collection Manager Location : Mexico City (Reforma) Company : Cashera Capital About Cashera Capital Cashera Capital is a financial services firm specializing in alternative lending, in...Mostrar másÚltima actualización: hace 3 horas
- Oferta promocionada
Billing & Collections Coordinator
Real HiresCiudad de México, Ciudad de México, Mexico Keep operations running smoothly.Bilingual Billing & Collections Coordinator.You’ll be the friendly yet firm voice guiding tenants through payment reminders, following up on rent, and keeping finan...Mostrar másÚltima actualización: hace 1 día
- Oferta promocionada
Supervisor de Operaciones Transaccionales | Medios de Pago
Customer Intelligence Inc.Mexico City Metropolitan Area, Mexico Transactional Operations Supervisor.Si cuentas con experiencia supervisando equipos en entornos financieros y dominio avanzado de herramientas de monitoreo, ¡queremos conocerte!.Híbrido (2 a 3 días...Mostrar másÚltima actualización: hace 6 días
- Oferta promocionada
Credit and Collections Analyst JR / USA operations
Confidential CareersMexico City, Mexico, Mexico Credit and Collections analyst - USA Operations!.We are looking for a professional to join our Administration and Finance team in Mexico, with a focus on our United States operations.If you have ex...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
Sr. Credit & Collection Rep.
Epson LatinoaméricaMexico City, Mexico, Mexico In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to : .
Adhere to department policies regarding credit and collections for assigned...Mostrar másÚltima actualización: hace 25 días
- Oferta promocionada
Profesor cálculo - Preparatoria - Cuernavaca
SuperProfCuernavaca, MX En 7 años, Superprof se ha convertido en líder del mercado de enseñanzas privadas en Francia y el mundo.A través de su modelo de negocio, Superprof ofrece una alternativa a otros actores del mercad...Mostrar másÚltima actualización: hace 1 día
- Oferta promocionada
Collection Specialist...
Concord ServicingMexico City, CDMX, MX Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Recuperación de Cartera Crédito (Banca Mayorista)
BBVA en MéxicoMiguel Hidalgo, Mexico City, Mexico Work Out & Monitoring dentro del área de GRM CIB se encarga de la gestión de la cartera deteriorada correspondiente a clientes mayoristas del segmento Corporate & Investment Banking (CIB) que prese...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
▷ [10 / 09 / 2025] Collection Analyst Sr....
ConfidentialCiudad de México, Ciudad de México, MX Collection Analyst Sr Ciudad de Mexico Objetivo del puesto Minimizar el riesgo en el proceso de cobranza mediante el monitoreo constante del desempeño y comportamiento de pago de los clientes.Re...Mostrar másÚltima actualización: hace 18 días
- Oferta promocionada
Collection Analyst Sr.
ConfidentialCiudad de México, México Minimizar el riesgo en el proceso de cobranza mediante el monitoreo constante del desempeño y comportamiento de pago de los clientes.
Reportando directamente al Gerente de Cobranza a nivel nacional....Mostrar másÚltima actualización: hace 29 días
- Oferta promocionada
Collections Specialist
Cashera CapitalMexico City Metropolitan Area, Mexico Job Title : Collection Specialist.Cashera Capital is a financial services firm specializing in alternative lending, including loans, merchant cash advances (MCA), and payday loans.We are expanding o...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Collections Manager
GoodLeapMexico City Metropolitan Area, Mexico GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, w...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
Collections Manager
Cashera CapitalMexico City, Mexico Location : Mexico City (Reforma).Cashera Capital is a financial services firm specializing in alternative lending, including loans, merchant cash advances (MCA), and payday loans.We are expanding ou...Mostrar másÚltima actualización: hace 22 días
- Oferta promocionada
Supervisor II, Mantenimiento
VantiveJIUTEPEC, Morelos, Mexico Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere.
For 70 years, our team has driven meaningful innovations in kid...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Billing and Collections Manager
Pérez-Llorca MéxicoMexico City, Mexico, Mexico Buscamos una persona para incorporarse al equipo de Finanzas del Despacho, en nuestra oficina de Ciudad de México.Licenciatura en Contaduría, Finanzas, Administración o afín.Experiencia de al menos...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Credit and Collections Analyst
OrbiaMexico City Metropolitan Area, Mexico Join our team as Credit and Collections Analyst.Orbia Advance Corporation is a Purpose-led company with big aspirations.The Company is passionate about the topics that define how people will live a...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Supervisor Control M [Aplicar en 3 Minutos]...
axityCiudad de México, Ciudad de México, MX Impulsa tu futuro con Axity! Axity es una de las principales empresas de TI de Latinoamérica y hogar del mejor talento, conformada por más de 3,500 colaboradores en México, Colombia, Perú, Chile, ...Mostrar másÚltima actualización: hace 21 días
- Oferta promocionada
- Nueva oferta
Credit and Collections Analyst
HEINEKEN MÉXICOCentro, México Contribuir a la eficiencia financiera de la organización mediante el monitoreo continuo de las cuentas bancarias de ingresos, garantizando la correcta y oportuna aplicación de los pagos.Realizar un...Mostrar másÚltima actualización: hace 5 horas
- Oferta promocionada
Collections Coordinator
The Goodyear Tire & Rubber CompanyMexico City, Mexico, Mexico Credit & Collection Coordinator.Coordinate and oversee credit and collection activities, ensuring compliance with policies, minimizing risk, and optimizing processes to secure timely collections.Ma...Mostrar másÚltima actualización: hace 25 días