Retail IT Rollout PM & Network Field Tech – MO

Were Hiring: Retail IT Rollout Project Manager & Network Field Technician Mexico

Excis is a global IT support leader driving innovation and collaboration across 190 countries. We are seeking a proactive Retail IT Rollout Project Manager & Network Field Technician to support the rollout of a standardized retail IT template across multiple store locations in Mexico.

This hybrid role combines on-site technical delivery with local project coordination serving as the key execution point between central program leadership and in-store implementation. You will play a critical role in transitioning stores from varied local POS and infrastructure setups to a fully integrated standardized retail solution aligned with rollouts already completed in EMEA and the US. Each rollout will be treated like a new store opening with a focus on quality consistency and speed of execution.

Why Excis

• Presence in 190 countries
  

• 6000 engineers worldwide
  

• 200 enterprise clients
  

• Open friendly and growth-oriented culture that celebrates both individual achievements and team success
  

Start your journey with Excis and grow with us!

Requirements

Key Responsibilities

Project Coordination & Delivery

• Act as the local project lead for assigned store rollouts across Mexico
  

• Coordinate rollout activities in line with the central schedule
  

• Manage site readiness local constraints and rollout dependencies
  

• Liaise with central project teams vendors and local stakeholders
  

• Track progress risks and issues; escalate when necessary
  

• Ensure rollouts meet defined quality timeline and scope expectations
  

Technical & On-Site Execution

• Perform or oversee on-site installations including:
  

  • Network & infrastructure deployment (Meraki hardware Wi-Fi switching)
    

  • IT rack and back-of-house equipment setup
    

  • Sales floor hardware installation (POS computers iPhones iPads scanners printers peripherals)
    

  • Installation and configuration of Wi-Fi access points
    

• Support hardware staging and preparation as needed
  

• Work with cabling wiring power and connectivity providers
  

• Conduct site surveys and validate technical readiness
  

• Troubleshoot issues during and after installation to ensure go-live stability
  

Store-Specific Adaptation

• Assess existing store configurations which may vary by location
  

• Adapt installations to accommodate:
  

  • Different store formats (Compact Store Factory Outlet Brand Store)
    

  • Furniture and cash desk modifications
    

  • Local physical and infrastructure constraints
    

• Ensure standardization while allowing necessary local adjustments
  

Rollout Scope

Initial Objectives:

• First two stores live by end of Q2 2026
  

• Accelerated rollout pace thereafter
  

Required Skills & Experience

Mandatory:

• Proven experience in retail IT rollouts store openings or field services
  

• Strong hands-on technical skills:
  

  • Network installation and basic configuration (Meraki or similar)
    

  • POS and retail hardware deployment
    

  • On-site troubleshooting
    

• Solid project coordination / project management experience
  

• Ability to work independently in the field
  

• Comfortable traveling extensively within Mexico
  

• Strong communication skills (Spanish & English required; French highly desirable)
  

Desirable:

• Experience with standardized retail templates deployed across multiple regions
  

• Familiarity with Meraki environments
  

• Experience with international/global rollout programs
  

• Hardware staging or warehouse preparation experience
  

Personal Attributes

• Highly hands-on and execution-focused
  

• Strong sense of ownership and accountability
  

• Comfortable working in fast-paced changing environments
  

• Detail-oriented while keeping sight of the bigger picture
  

• Reliable pragmatic and solution-driven
  

Success Criteria

• Stores delivered on time on quality and to standard
  

• Smooth transition from local systems to the new integrated POS template
  

• Minimal disruption to store operations during rollout
  

• Execution quality comparable to best-in-class rollouts in other regions
  

Benefits

Benefits

At Excis your work matters. Youll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer:

• Competitive compensation
  

• Supportive environment for professional growth and continuous learning
  

• Collaboration across diverse technologies
  

• Opportunity to contribute to a global IT leader that values innovation and excellence
  

Required Skills:

Key Responsibilities Project Coordination & Delivery Act as the local project lead for assigned store rollouts across Mexico Coordinate rollout activities in line with the central schedule Manage site readiness local constraints and rollout dependencies Liaise with central project teams vendors and local stakeholders Track progress risks and issues; escalate when necessary Ensure rollouts meet defined quality timeline and scope expectations Technical & On-Site Execution Perform or oversee on-site installations including: Network & infrastructure deployment (Meraki hardware Wi-Fi switching) IT rack and back-of-house equipment setup Sales floor hardware installation (POS computers iPhones iPads scanners printers peripherals) Installation and configuration of Wi-Fi access points Support hardware staging and preparation as needed Work with cabling wiring power and connectivity providers Conduct site surveys and validate technical readiness Troubleshoot issues during and after installation to ensure go-live stability Store-Specific Adaptation Assess existing store configurations which may vary by location Adapt installations to accommodate: Different store formats (Compact Store Factory Outlet Brand Store) Furniture and cash desk modifications Local physical and infrastructure constraints Ensure standardization while allowing necessary local adjustments Rollout Scope The rollout includes new stores refits and closures across multiple regions in Mexico including: CDMX Estado de México Puebla Querétaro Jalisco Nuevo León Baja California León San Luis Potosí Aguascalientes Hidalgo Initial Objectives: First two stores live by end of Q2 2026 Accelerated rollout pace thereafter Required Skills & Experience Mandatory: Proven experience in retail IT rollouts store openings or field services Strong hands-on technical skills: Network installation and basic configuration (Meraki or similar) POS and retail hardware deployment On-site troubleshooting Solid project coordination / project management experience Ability to work independently in the field Comfortable traveling extensively within Mexico Strong communication skills (Spanish & English required; French highly desirable) Desirable: Experience with standardized retail templates deployed across multiple regions Familiarity with Meraki environments Experience with international/global rollout programs Hardware staging or warehouse preparation experience Personal Attributes Highly hands-on and execution-focused Strong sense of ownership and accountability Comfortable working in fast-paced changing environments Detail-oriented while keeping sight of the bigger picture Reliable pragmatic and solution-driven Success Criteria Stores delivered on time on quality and to standard Smooth transition from local systems to the new integrated POS template Minimal disruption to store operations during rollout Execution quality comparable to best-in-class rollouts in other regions

Required Education:

Bachelor degree