Customer Service Role OverviewWe are seeking a highly motivated and communicative customer service professional to deliver exceptional customer experiences and support.Key Responsibilities : Handle customer inquiries in a professional and timely manner.Resolve customer complaints and issues efficiently and effectively.Provide product information and answers to customer queries.Collaborate with internal teams to resolve complex customer issues.Maintain accurate records of customer interactions and feedback.Required Skills and Qualifications : High school diploma (completed).Advanced English level (B2+ and above).Minimum 1 year of experience in customer service, technical support, or sales.Strong communication and interpersonal skills.Problem-solving and conflict resolution skills.Attention to detail and ability to multitask effectively.Knowledge of CRM systems and tools (preferred).Schedule flexibility.Benefits and Opportunities : Develop strong relationships with customers and internal stakeholders.Contribute to a dynamic and supportive team environment.Expand your skillset and knowledge in customer service and related areas.
Customer Service Representative • Mexico City, Ciudad de México, MX