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▷ [Aplica ya] Customer Experience Advocate...

▷ [Aplica ya] Customer Experience Advocate...

beBeeCustomerExperienceTequisquiapan, MX
Hace más de 30 días
Descripción del trabajo

Job Overview :

We are seeking a dedicated and skilled Customer Experience Advocate to join our team. As a key member of our support group, you will be responsible for delivering exceptional customer service through various communication channels.

Responsibilities :

  • Provide prompt and empathetic responses to customer inquiries via phone, email, chat, or other platforms.
  • Resolve customer complaints in a professional and timely manner, ensuring their concerns are addressed and satisfaction is met.
  • Maintain accurate records of customer interactions, transactions, and comments.
  • Stay up-to-date on product knowledge to effectively answer customer questions and provide solutions.
  • Process orders, forms, applications, and requests efficiently and accurately.

Requirements :

  • A strong background in customer-facing roles, preferably in a support or service industry.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in software applications relevant to the role.

    • Benefits :

  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and opportunities for advancement within the company.
  • A competitive salary and benefits package.

    • About Us :

    We value our customers and strive to deliver exceptional service through every interaction. Our goal is to build long-term relationships by providing personalized support and exceeding expectations.

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    Aplica Ya Experience • Tequisquiapan, MX