Chocolate Academy Technical Advisor Mexico

Overview

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Location :

Mexico City, MX, 11250

Barry Callebaut is on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions shape the future of our industry. We are a business-to-business company serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, believing in doing well by doing good and reinvesting in the communities we operate in. We have a long-standing commitment to sustainability and a goal to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich and have more than 12,000 passionate employees working in more than 40 countries worldwide. We are proud of who we are and what we do, and we are always looking for talented people to help us have a positive impact on our industry and beyond.

About the role : Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers while outperforming its competitors, committed to sustainability, with innovation in its DNA, a leader in complex manufacturing and supply chain solutions, and focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s values and, of course, loving chocolate.

The Mexico Chocolate Academy Chef-Technical Advisor is responsible for supporting and providing specific training to customers and commercial requests according to the courses and programs at the Chocolate Academy center. Support North LATAM Gourmet vision by focusing on the five Academy pillars : Customer Journey, Multibrand focus, Market segment penetration, Sales training & Digital.

Key responsibilities

• Manage the campaigns to promote courses and plan the courses calendar with the Head of Chocolate Academy.
• Integrate our products into new markets in LATAM (Colombia, Ecuador, Dominican Republic).
• Take ownership in creating, innovating, implementing and communicating (distributor and key customer training).
• Manage specific trainings within budget targets and quality targets.
• Share segment knowledge with Chefs and adapt our recipes to local products, especially on priority segments and top 10 applications.
• Support sales functions with effective trainings and demonstrations with clear objectives and increase sales volumes, profitability and multibrand in the different gourmet segments (HoReCa, BaPa, etc).
• Use Sales Force tool to show how Chocolate Academy can make opportunities for the business increasing our products sales.
• Understand the commercial training objectives and be responsible for planning trainings internal and external.

About you

What you can expect from Barry Callebaut

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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