Videogames Customer Service (Portuguese, Written Support)(For Pool)

Overview

Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY

Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Strong written and verbal communication skills in English.

Strong written and verbal communication skills in Portuguese.

Ability to multi-task.

Ability to easily adapt in a constant evolution environment

Excellent customer service skills

Ability to actively listen to instructions and execute tasks communicated.

Full-time availability

High School Diploma preferred but not required.

Living in Mexico City or Estado de Mexico.

Salary : $18,000.00 gross (before taxes)

Law Benefits.

2 days off.

Career path.

After 3 months

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Here you can watch some videos from our official FB account regarding this position :

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