Technical Product Manager (AI Infrastructure)

Technical Product Manager (AI Infrastructure)

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About Félix

At Félix, we are building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot on WhatsApp, allowing users to send money home as easily as sending a text message. We leverage AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.

We are a hyper-growth Series B company backed by over $100 million in funding from top-tier global investors. Félix emphasizes a culture of ownership, speed, transparency, and a focus on creating sustainable value for our users.

The Role

We are seeking a deeply technical and execution-focused Technical Product Manager to be a critical driver for our AI platform and AI agent capabilities. This is a hands-on role for a product leader with a passion for AI and a focus on user delight. You will partner with the Head of AI, engineering teams, and other PMs to translate our AI strategy into a tangible roadmap and bring it to life.

The role splits time evenly between building robust, scalable AI infrastructure (50%) and enhancing the intelligence and conversational experience of our AI agents (50%). You will connect cutting-edge AI technology to the user experience Félix aims to deliver.

Responsibilities

• Drive the AI Product Roadmap : Translate strategy into a detailed, actionable roadmap. Prioritize features, infrastructure upgrades, and research spikes to meet business objectives.
• AI Agent Intelligence & User Experience : Lead development for our conversational AI agent. Define requirements to improve natural language understanding and response quality, leveraging technologies like RAG for context-aware interactions.
• AI Infrastructure & Platform Enablement : Guide foundational AI infrastructure. Define requirements for data pipelines, MLOps tooling, model deployment systems, and scalable APIs for rapid experimentation and reliability.
• Technical Specification & Execution : Author product requirements, user stories, and technical specs. Own the product backlog and work with engineers through sprints to deliver features on time.
• Data-Driven Decision Making : Own and analyze KPIs for the AI agent and the platform (e.g., user satisfaction, latency, uptime, cost) to guide improvements and business outcomes.
• Cross-Functional Collaboration : Serve as the primary product interface between engineers, data scientists, QA, backend engineers, and other stakeholders to ensure alignment and execution.

These are the applicable requisites; equivalent competencies in any of the above will be considered.

Requirements

What We Offer

Equal Opportunity Employer

Félix is committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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