Job Description
Our company utilizes cutting-edge technology to provide mission-critical IT services that cater to the needs of our customers. We offer a comprehensive suite of services across the enterprise technology stack, encompassing business process outsourcing, analytics, engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our IT outsourcing services enable clients to obtain reliable, optimized, and secure mission-critical systems at a lower cost. We oversee and simplify existing infrastructure investments while providing a path forward for modernizing IT, including transitioning portions to the cloud.
Responsibilities
- Assist in the management and operation of infrastructure services, providing support to the team.
- Contribute to the implementation of infrastructure strategies and projects.
- Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
- Collaborate with other teams to understand their infrastructure requirements and support design and / or implementation.
- Participate in the implementation of best practices and process improvements within the infrastructure services.
- Assist in the development of infrastructure documentation, including policies, procedures, and reports.
- Contribute to the optimization of resource allocation for infrastructure tasks and projects.
- Effective communication to provide support and collaborate with team members.
Mandatory Skills Requirements
Bachelor's degree in a relevant field or equivalent combination of education and experience.Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role.Proven experience in infrastructure technology management.Proficiencies in technical knowledge and teamwork.A continuous learner that stays abreast with industry knowledge and technology.Nice-to-Have Skills
An advanced degree in a relevant field is a plus.Relevant certifications, such as CompTIA A+, Microsoft Certified : Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus.Language Proficiency
English : B1 Intermediate.