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▷ [Aplica ya] Customer Support Specialist...

beBeeCustomerGuadalajara, MX

Hace 20 horas

Descripción del trabajo

Customer Support Specialist

We are seeking a skilled Customer Support Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective communication, and empathy.

Key Responsibilities :

Respond to customer inquiries and resolve issues in a timely and professional manner.
Demonstrate a strong understanding of our products and services to provide accurate information and support.
Utilize active listening skills to fully engage with customers and address their concerns.
Maintain a positive attitude and calmly respond to customer complaints and issues.
Collaborate with internal teams to ensure seamless customer experiences and resolve complex issues.

Requirements :

High school diploma or equivalent required; degree in a related field preferred.

Minimum 1 year of customer-facing experience in a fast-paced environment.

Advanced proficiency in English language, both written and verbal.

Able to work in a full-time capacity with flexible scheduling as needed.

Benefits :

Ongoing training and development opportunities to enhance skills and knowledge.

A supportive and collaborative team environment.

The opportunity to make a meaningful impact on customer satisfaction and loyalty.

About Us :

We are a dynamic organization dedicated to delivering exceptional customer experiences. We value our employees and strive to create a positive and inclusive work environment that fosters growth and success.

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Customer Support Specialist • Guadalajara, MX