(Inicio Inmediato) Customer Service Agent / Permanent Home Office...

Qualfon is on a mission to help as many people as possible pursue their vocation, create an increasing number of career development opportunities and be the agent of choice for all our clients.

FREE access to personal and professional support through the Qualfon Care Coaches program.

Legal benefits from day 1 (IMSS, INFONAVIT, FONACOT, Vacations, Vacation bonus, Christmas bonus).

2 days off per week

100% paid training

Support our customers by providing them with a personalized experience.

One year of previous experience in customer service, preferably in a call center environment (desirable).

Proficient in Windows PC applications, including MS Office and the Internet.

Sensitive and articulate verbal and written communication skills in both English (advanced B2-C1) and Spanish.

18 of legal age and have complete documentation (CURP, NSS, CONSTANCIA FISCAL, etc.)

Qualified candidates must be comfortable in a multi-tasking, high-energy environment. Must be able to be a problem solver, creative and analytical with a passion for excellent customer service.

Job Type : full-time- Immediate Hire - HomeOffice.

Position Type : Full-time, Open-ended.

Onboarding / Training :

• 8 : 30 AM-5 : 00 PM ⏰ 2 days off
• Operaciones :
• 45 hrs semanales con posibilidad de horas extras hasta 48, lun-dom, Jornada complete.

Support for studies

Option to a permanent contract

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.