Senior Manager Clinical Operations

Job description :

Job Title : Clinical Operations Manager

Location : Guadalajara, Mexico

Role Summary

We are seeking a Clinical Operations Manager to oversee large-scale service delivery across multiple sites in Guadalajara, Mexico. This role will lead 3–5 direct reports and manage a span of 150–250 team members, with full P&L ownership. The ideal candidate will drive operational excellence, lead client engagements, and enable long-term strategic initiatives in collaboration with senior leadership.

Key Responsibilities

Operations & Delivery

• Manage P&L for clinical services across multiple sites.
• Drive process improvement initiatives and implement efficiency programs.
• Oversee staffing, resource allocation, and workforce planning.
• Monitor operational dashboards, manage escalations, and ensure SLA adherence.
• Develop and implement business continuity and disaster recovery plans.

Leadership & People Management

Job Type : Full-time