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Ingeniero de soporte de TI

Central TransportNuevo León, Mexico

Hace 5 días

Descripción del trabajo

Overview

The Technical Support and Services Technician will be a main point of contact for IT issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills and will act as the front line answering all technical related questions in a timely manner.

Shifts

SHIFTS AVAILABLE :

Monday - Friday 7am - 4pm

STARTING RATE : $60,000 MXN

Responsibilities

Serve as the main point of contact for internal customers seeking technical assistance over the phone or via email.

Perform remote troubleshooting using diagnostic techniques and ask pertinent questions to the internal customer.

Provide remote support and software loading for handheld and tablet technology tools.

Qualifications

Have advanced IT knowledge.

Have an interest in pursuing a career in the IT field.

Have the ability to multitask and prioritize a changing workload.

Have strong organization and communication skills.

Be a reliable and dependable worker.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Truck Transportation

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Soporte Ti • Nuevo León, Mexico