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Empleos en Mexico

Última actualización: hace 3 días
Professional Services Consultant I

Professional Services Consultant I

FortraMexico
Ready to join us? Let's get started.The Professional Services Consultant will provide world-class support to existing and potential customers. Technical aptitude, problem solving abilities, customer...Mostrar másÚltima actualización: hace más de 30 días
Lead Android Developer

Lead Android Developer

EX Squared LATAMMexico
Become an EXpert as a Lead Android Developer (LATAM ONLY).At EX Squared LATAM, we help global brands transform their operations through innovative digital solutions. This is a great opportunity to s...Mostrar másÚltima actualización: hace 7 días
Gerente de Tienda en Entrenamiento

Gerente de Tienda en Entrenamiento

AutoZoneMexico
Objetivo del puesto Participar en un programa completo de capacitación para adquirir todo el conocimiento sobre Cultura, Informes, Operación y Procesos para el puesto de Gerente de Tienda en AutoZo...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
LatAm - Senior QA Automation MX

LatAm - Senior QA Automation MX

PerficientMexico
We currently have a career opportunity for a.As a Senior QA Automation Engineer you will participate in all aspects of the software development lifecycle which includes estimating, technical design...Mostrar másÚltima actualización: hace 6 días
Banco de Talentos - Profesionales con Discapacidad - México

Banco de Talentos - Profesionales con Discapacidad - México

4410 Natura Cosmésticos México (Mexico)Cosmeticos,Natura Mexico
Have you ever thought of working for a company that is concerned with sustainability? Do you like to create relationships, develop a team and generate good experiences? Have you ever imagined yours...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Software Engineer (m / f / x)

Software Engineer (m / f / x)

MIC Customs SolutionsMexico
Be among the first 25 applicants.As a Software Engineer, you develop high quality, performant, and scalable software solutions, constantly bringing value to our customers in close collaboration wit...Mostrar másÚltima actualización: hace 5 días
SENIOR DRILLING SUPERVISOR

SENIOR DRILLING SUPERVISOR

EniRIG OFFSHORE MIZTON, MX, Mexico, North America
Mostrar másÚltima actualización: hace más de 30 días
Fullstack Engineer - 1508

Fullstack Engineer - 1508

In All Media IncMexico
Job Description : Fullstack Engineer (Mid-Level).Inallmedia is seeking a skilled and motivated .This role will focus on improving our backend systems to ensure 100% application fidelity in the ...Mostrar másÚltima actualización: hace más de 30 días
Java Senior Developer

Java Senior Developer

EncoraMexico
We're seeking an experienced Senior Java Developer to join our team.Your role involves designing, developing, and maintaining high-performance Java applications. Expertise in Java, Spring (or simila...Mostrar másÚltima actualización: hace más de 30 días
Asesor de Productos Internacionales

Asesor de Productos Internacionales

VincuMexico
Somos la única plataforma de reclutamiento especializada en el área comercialSelecciona tu país México Colombia.Asesor de Productos Internacionales. Miguel Hidalgo, Ciudad de México Menos de $ 5,000...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Associate Director, Therapeutic Area Quality Lead - Americas / EMEA - Remote

Associate Director, Therapeutic Area Quality Lead - Americas / EMEA - Remote

Worldwide Clinical TrialsMexico
Associate Director, Therapeutic Area Quality Lead - Americas / EMEA - Remote.Associate Director, Therapeutic Area Quality Lead - Americas / EMEA - Remote. Associate Director, Therapeutic Area Quality Le...Mostrar másÚltima actualización: hace 3 días
Underwriting Manager Sr.

Underwriting Manager Sr.

CHUBBMexico
Suscribe y aprueba las operaciones y / o líneas de afianzamiento en niveles de Director, Comité Regional y Comité de Zona, validando con el Ejecutivo de Suscripción los aspectos de capacidad de cumpl...Mostrar másÚltima actualización: hace 13 días
Jefe de Proyecto Especialista en Sistemas Ferroviarios

Jefe de Proyecto Especialista en Sistemas Ferroviarios

EgisMéjico
Egis es un actor internacional dedicado a la consultoría,, la ingeniería de la construcción y los servicios para la movilidad. Diseñamos y operamos infraestructuras y edificios inteligentes capaces ...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Penetration Tester Expert

Penetration Tester Expert

SofttekMexico
Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices across North America, Latin America, Europe, and Asia. We have 15 Global Delivery Centers in the U.Mexico...Mostrar másÚltima actualización: hace 25 días
Sales Representative I / Sonora.

Sales Representative I / Sonora.

MedtronicMexico
Responsibilities may include the following and other duties may be assigned.Promotes and sells Medtronic's products and services within an assigned geographic area and / or specific customer account...Mostrar másÚltima actualización: hace más de 30 días
Machine Learning and Artificial Intelligence Delivery Manager

Machine Learning and Artificial Intelligence Delivery Manager

EpamMexico
Are you a tech wizard passionate about Machine Learning (ML) and Artificial Intelligence (AI)?.We have an exciting role for a. Machine Learning & Artificial Intelligence Delivery Manager.In this piv...Mostrar másÚltima actualización: hace más de 30 días
Technical Support Specialist

Technical Support Specialist

CarrierMéxico, Mexico
Centrum Park, Transicold - CDMX.Full Time, Monday to Friday, 7 : 00 AM to 4 : 30 PM.Build a career with confidence.Carrier Global Corporation, global leader in intelligent climate and energy solutions ...Mostrar másÚltima actualización: hace más de 30 días
墨西哥销售经理 / Mexico Sales Manager...

墨西哥销售经理 / Mexico Sales Manager...

H3C墨西哥
ICT (Information Communication Technology) Industry.Candidate will be responsible for selling IT infrastructure related Networking / Security / Storage / Virtualization / Data Center solutions.The in...Mostrar másÚltima actualización: hace más de 30 días
Frontend

Frontend

LaPieza AcademyMéxico
Estás buscando un empleo como Frontend Developer?.Consigue el empleo que tanto deseas! Aplica a nuestro Programa de Empleabilidad de LaPieza Academy : . Diseñamos un programa donde te guiaremos ...Mostrar másÚltima actualización: hace más de 30 días
Sr. Communications Campaign Specialist (R11938)

Sr. Communications Campaign Specialist (R11938)

Oportun, IncMX
Oportun (Nasdaq : OPRT) is a digital banking platform that puts its 2.With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future.Since in...Mostrar másÚltima actualización: hace más de 30 días
Esta oferta de trabajo no está disponible en tu país.
Professional Services Consultant I

Professional Services Consultant I

FortraMexico
Hace más de 30 días
Descripción del trabajo

Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

The Professional Services Consultant will provide world-class support to existing and potential customers. Technical aptitude, problem solving abilities, customer relationship skills are imperative to success in this role. These skills will enable our Technical Consultants to respond to client inquiries ranging from basic questions about technology, to troubleshooting complex problems related to our products or connectivity issues. Acting as the customer advocate, outstanding communication skills and the ability to work independently, will ensure that our customers’ needs are met in a timely manner, providing the highest level of customer satisfaction. This position has the potential to grow to a Level 2 Technical Consultant and higher or move into a pre-sales, services, testing or other role within the company.

WHAT YOU'LL DO

  • Provide triage support for all products in the Fortra portfolio to eliminate hold time and provide the best customer experience.
  • Take ownership of each customer request to ensure timely resolution.
  • Listen to customer concerns to determine the source and the various components of the issue.
  • Collect and review system data such as job logs, log files, and history reports. Analyze for known issues using platform-specific logs such as syslogs, job logs, audit logs, error messages and problem resolution skills.
  • Collaborate with team members on problem identification, analysis and resolution.
  • Represent the Company and products in a professional manner at all times.
  • Other duties as assigned by the manager.

QUALIFICATIONS

  • A four-year degree is preferred. Equivalent work experience and accreditations will be considered.
  • Previous software support experience is a plus.
  • Ability to work successfully with customers to provide problem resolution.
  • Strong telephone etiquette.
  • Expert problem-solving skills.
  • Strong verbal and written communication.
  • Collaborator and ability to work within a team setting.
  • Ability to document problem resolution and other materials.
  • ID : 3223