Sales Specialist - Customer Experience, Sales Specialist Mexico

Are you interested in helping accelerate AWS Customer Experience solutions sales?

Do you have a passion for customer experience using technologies in large enterprises?

Are you excited about participating in the seismic shift to the cloud? How would you like to be part of a collaborative team working to make the internet safer by helping organizations manage their cloud digital risk?

Amazon Web Services (AWS) is looking for a Sales Specialist to improve our customers experience with their customers.

You will partner closely with AWS sales teams, including account managers, solutions architects, customer success, partners, demand generation, marketing, and more. Your goal is to pursue sales opportunities for AWS and partner services.

You will work directly with some of AWS's largest customers, developing relationships at the executive and technical levels. Your mission is to advise them on improving their security posture by adopting and operationalizing cloud security services.

As part of our commitment to improvement, you will collect customer feedback to help guide the roadmap for our cloud security portfolio.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

• 5+ years in a role dedicated to customer experience
• 5+ years of field sales or business development representing a large technology OEM portfolio to large enterprise customers
• BA / BS degree
• Multi-year experience as a tenured salesperson.
• Strong written and verbal communications skills, consistent with developing C-level enterprise customer relationships
• Demonstrated ability to work across a matrixed, cross-functional team.
• Sales overlay experience (as a specialist, Enterprise etc)
• Experience working with or selling in cloud computing environments
• A great advocate of great customer trust
• Ability to operate successfully and independently in a fast-paced environment.
• Be comfortable with ambiguity and curious to learn new skills

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Solid relations with C-Suite in the vertical customers

Our inclusive culture empowers Amazonians to deliver the best results for our customers.