Systems Reliability Engineer Intern

The Opportunity

This is a 6-month internship starting in February 2025. This is a part-time internship working 20 hours per week in our Mexico City office. Submit your application by October 25, 2024 .Build on your studies and gain professional experience as aSystems Reliability Engineering (SRE) Intern. You’ll be a part of our first class of SRE Interns based in Mexico City, working onsolving complex technicalproblemsand delivering world-class customer experiences.You willexpand your technical skills and build your confidence as you experience how anaward-winningSupport team operates on a global scale. You will work with and learn from amulticulturalteam of technology specialists–including VMware Certified Professionals, Cisco Certified Internetwork ExpertsandNetwork Professionals, Microsoft Certified Professionals, Linux experts, Nutanix Platform Professionals, and more. We hope to learn from you, too! The Team  Our Worldwide Support team delivers industry-leading customer experiences toin over 200 countries. Our global team includes 700+ people—including a close-knit team of 60 people in Mexico—whodeliver 24 / 7 technicalassistanceto our customersand enabletheir success with our hybrid multicloud technologysolutions.Through an artful blend of technical expertise, customer service and excellent communications, we drive the success and loyalty of our customers. We are as proud of our 97% Customer Satisfaction rating, as we are of the career building and advancementopportunities,we offer our team. As our customer base grows, we’re looking for interns who share our passion for customer success. Ready for the challenge? Apply bySeptember,2025. What You’ll Do

• Learn about ourNutanix technology and cultureas you’reguidedby experienced members of our team.
• Champion the success of our customers to ensure theygetthe most out of our Nutanix platform.
• Work with our enterprise customers to provide technical engineeringassistanceand an enriching customer experience, troubleshooting and resolving complex technical issuesas you impactthe loyalty and success of our growing customer base.
• Inspire positive change to our product based on customer and partnerfeedback andworkingin partnership with Engineering.
• Collaborate with technology partnerssuch asLenovo, HPE and VMware to resolve customer issues.

What You’ll Bring

Perks You'll Enjoy

What Our Interns Say “I have enjoyed being pushed out of my comfort zone. My mentor has been very supportive, and it has been an enriching experience to see how my IT, customer service, and social skills have greatly improved.” -Reisha“As an intern I had multiple opportunities to grow. There are many success stories of new joiners that climb swiftly through the ranks by putting in the hard work that translates to career growth and happiness.” -James The Process  We understand you are pursuing multiple employment options. Please note these important dates to factor into your decision process.

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