Information Security Advisor

Apply for the Information Security Advisor role at Trustwave, A LevelBlue Company .

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We provide services to clients in 96 countries and build a world‑class team of cyber consultants, threat hunters, and researchers.

This is a remote opportunity open to anyone legally authorized to work in Mexico. Guiding principles include a flexible workplace philosophy; full‑time remote employees may be asked to travel occasionally based on the needs of the team and the business.

About the Role

The Information Security Advisor function provides a single point of contact for all security‑related activities for designated customer accounts. The role takes a key leadership role by providing extensive hands‑on guidance in the development and implementation of security policies and provides consultative expertise for security architectural work, operational support, and other duties in support of the customer.

Responsibilities

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account.
• Manage the implementation of the Security Agreement, proactively drive operational compliance, provide in‑house consultancy on information risk management matters, and advise on the implementation of security controls.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g., Security Incident Management Process).
• Track and assist in the management of the resolution of reported operational security issues, recommend actions, review plans and monitor progress of remedial actions.
• On a regular basis (recommended at least monthly), meet with the account team to review security status, risks, incidents, outstanding activities, and current and planned changes.
• Provide informal security assessments for Trustwave‑delivered processes or architectures to ensure contractual requirements for information risk management and security controls are satisfied.
• Participate in change control activities for changes that may impact the customer’s security posture.
• Serve as the dedicated focal point for managing security or anti‑virus incidents that occur in the customer’s environment.
• Provide security‑related education to ensure security awareness and understanding of customer applicable security policies and processes.
• Identify opportunities to improve security, research new security technologies and practices, and recommend additional security services as required.
• Offer executive‑level presentations for the account or client management and proactively keep Trustwave senior leadership abreast of all account concerns.

Skills & Knowledge Requirements

Experience

Technical Knowledge

Education

A high school diploma or equivalent is required; a college or university degree is a plus.

Location & Employment

Remote, full‑time.

Equal Opportunity Statement

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Referral Information

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