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Medical VA / Scheduler (JOB ID : VINSTF)

Medical VA / Scheduler (JOB ID : VINSTF)

Inside OutMexico, Mexico
Hace 19 días
Descripción del trabajo

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

Job Title : Medical VA / Scheduler

Job ID : VINSTF

Industry : Healthcare

Location : PH / LATAM

Hours : 8 : 00 AM - 5 : 00 PM MST

Pay rate : $5-$7 / hr

Target Start :

About the Client : The client operates a network of mental health clinics offering comprehensive services including medication management and telehealth, catering to patients across various states. They provide tailored care for individuals with a range of conditions such as anxiety, depression, ADHD, and more. The client emphasizes a holistic and compassionate approach to mental wellness, ensuring individualized treatment plans and collaboration between clinicians and therapists.

Responsibilities :

  • Mental Health / Primary Care Focus : Assist with patient assessments, scheduling, and managing healthcare forms.
  • Note-Taking Assistance : Support AI-generated note-taking, including copy / pasting content into appropriate documentation.
  • Billing and Coding : Help with medical billing, coding, and understanding insurance procedures (experience preferred).
  • Non-Critical Calls : Handle routine calls with patients and staff, escalating urgent matters to Dr. Bett as necessary.
  • Scheduling : Coordinate appointments, follow-ups, and reminders for patients.
  • General Administrative Support : Assist with other administrative duties, including managing forms, documents, and other necessary patient communications.

Preferred Qualifications :

  • Bilingual : Fluency in both English and Spanish is highly preferred (80%+), but not required.
  • Experience in Healthcare : Previous experience in a healthcare setting, specifically mental health or primary care, is ideal.
  • Billing and Coding Knowledge : Familiarity with insurance, billing codes, and healthcare systems is an advantage.
  • Technical Skills : Familiarity with EHR / CRM tools such as Salesforce, AWS, Monday.com, ClickUp, or Pipedrive is a plus. The selected tool must comply with HIPAA standards.