SAP Order-to-Cash Analyst – AMS Support (L2 & L3)
We are seeking an SAP Order-to-Cash Analyst to provide Level 2 and Level 3 AMS support across sales, delivery, billing, and financial integration processes. The ideal candidate will manage incident resolution, system optimization, and process continuity within the SAP SD and Billing modules.
Responsibilities
- Resolve functional and technical incidents in SAP SD, Billing, and Credit Management.
- Perform backend analysis (debugging, pricing logic, output management).
- Monitor order flow, IDoc processing, and Cloud ALM alerts.
- Collaborate with business and finance teams to ensure end-to-end process stability.
- Support custom enhancements, interfaces, and hybrid cloud integrations.
- Work closely with SAP, architecture, and DevOps teams to resolve escalations.
Qualifications
4–7 years of SAP SD, Billing, Credit Management experience and O2C modules and integration points (SD‑FI, SD‑MM).Familiarity with S / 4HANA Public / Private Cloud and Fiori apps.Experience with ITSM tools (ServiceNow, Jira) and SAP Cloud ALM.Strong process understanding, structured thinking, and communication skills.Experience with hybrid cloud setups, APIs, and middleware (e.g., PI / PO, BTP).Knowledge of BTP‑based side‑by‑side extensions and custom objects.High analytical skills, autonomy, and ability to manage critical situations.Optional Qualifications
SAP Certifications in Sales and Billing (S / 4HANA).Knowledge of Lean Manufacturing, Industry 4.0, and production automation.Knowledge of Revenue Recognition (RAR), Subscription Billing, E‑Invoicing.Seniority level
Associate
Employment type
Full‑time
Job function
Consulting, Information Technology, and Sales
Industries
Business Consulting and Services
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