This is a Project Coordinator role focused on residential solar operations, offered under an independent contractor setup.
About Us :
Our World Energy was founded with a client-centric model that allows us to focus exclusively on serving our clients as one of the Nation’s leading residential solar installers. Our persistent focus on the customer experience guarantees a positive outcome and ultimately, money saved. We are backed by over $5 Billion in funding, and alongside our install partners, we are leading the way towards a 100% sustainable planet.
Job Summary :
We are seeking a detail-oriented and highly organized Project Coordinator to oversee residential solar projects from sale through completion. In this role, you will be responsible for maintaining project timelines, coordinating with homeowners and internal teams, managing documentation, and ensuring all milestones are met in accordance with internal SLAs. This position is ideal for someone with solar industry experience, strong communication skills, and the ability to thrive in a fast-paced remote work environment.
Work Setup :
- This is an independent contractor role.
- Full remote setup – work from anywhere.
- No statutory benefits provided as per contractor agreement. (e.g., health insurance, social security)
- Weekly pay cycle.
Compensation and Benefits :
Competitive salaryUS & Mexico holidays observedHigh-energy, fun, and collaborative cultureOpportunity for career growth and advancement with a rapidly expanding companyJob Responsibilities :
Homeowner Communication
Drafting and delivering milestone updatesCommunication with homeowners during active and hold project statusesCommunication with homeowners after PTO’d status (Permission to Operate) until exit checklist is completeCollection of items from homeowners and follow-upsDealing with escalating customersProject Management
Progressing accounts within OWE SLAsInterdepartmental communication and coordinationUnderstanding the local office market, AHJs, and utilitiesEnsuring accurate scopes of workAccounts Receivable / Finance-Related Items
Loan and utility bill reimbursementsMilestone payments for cash customersEnsuring project completion within finance timelinesCollection of required photos for finance acceptanceMajor Projects
First Five-Day (F5D) Incentive – to complete the initial stages of projects within the first five days, ensuring a smooth transition from sales to installation90-Day Project Sale to PTO’d – to expedite project completion from the initial sale to PTO status within 90 daysReporting on office specifics – tracking and analyzing key metrics, such as project timelines and customer satisfaction at the office levelPUMA Referral Program – to harness the power of referrals and drive new businessFive-Star ReviewsOther duties and projects as assignedRequired Skills & Qualifications :
Minimum of 2 years’ experience in customer service, project coordination, or solar operationsExperience in handling homeowner communication, milestone updates, and escalated concernsStrong project management skills, with the ability to coordinate across departments and stay within SLAsUnderstanding of local jurisdictions, utility processes, and scopes of work in residential solar projectsFamiliarity with solar financing, loan reimbursements, and milestone-based paymentsAbility to collect and organize photo documentation and other items for finance processingExperience working with or supporting referral and review programsSpanish bilingual - ability to communicate effectively in both English and SpanishStrong organizational and time management skills in a remote work settingProficiency in Microsoft Office and CRM toolsPay : MXN 17,550
