Role : Product Owner - CRM
Location : Hybrid - GDL, Andares
Key Skills : Scrum, Agile, Salesforce
Fulltime Permanent Position with HCLTech
Responsibilities :
- Establish and maintain relationships with business and technology stakeholders
- Serve as a liaison between the business and development, acting as the voice of the customer and communicating requirements and needs to the Product team
- Deliver on-time, on-budget, on-quality, on-fit service(s) or Product(s)
- Maintain, refine, and continuously groom the Team Backlog within sprint timeframe
- Work within an Agile framework to develop and execute against a Product roadmap
- Develop user stories with detailed requirements and acceptance criteria that address end-user needs
- Participate in recurring Agile ceremonies including Sprint Planning, Daily Standups, Sprint Demos, etc.
- Maintain metrics that track value of delivered Features and team output
- Understand and communicate the value being delivered by their product teams
- Maintain an innovating and future-proofing agenda for given Product(s)
- Maintain User and Technical documentation for release management
- Anticipate, mitigate and chaperone escalations
- Other duties as assigned by manager
Skills Requirement :
Agile or SAFe certification(s) highly preferredExperience with any CRM Tools (Salesforce is a plus)Demonstrated ability to influence change within large, complex organizationsExperience using Agile project management tools (e.g. Atlassian) and flowchart tools (e.g. Visio, Lucid Chart)Experience with eCommerce, restaurant, and / or wholesale food distribution industries.We offer :
Direct Hiring, 100% payroll schemaBenefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)Convenient office locationsGreat work environmentFlexible dress codeMulticultural environmentShare your CV in English.Education BenefitsIf you´re interested please send your English resume to jorgeadrian.herna@hcltech.com