Client Services Representative

Powerfront Inc. (www.powerfront.com) isn't just another SaaS provider; we're the architects of the INSIDE™ Ai Customer Visual Engagement Platform. An Ai powered solution used by most luxury brands allowing them to see their online world in real-time. We're talking about live customer behavior tracking and the power to engage at the precise moment of impact. Forget static analytics—we're revolutionizing customer interaction for industry titans like LV, Gucci, Ferrari, Cartier, Valentino, Staples, Rooms To Go and Lenovo.

We’re a global, fully remote team fueled by passion and a shared obsession with cutting-edge technology. We are fully committed to the future of Ai, with the majority of our development work focused on account Ai and intelligent customer engagement. We believe Ai is the foundation of modern customer experience and are dedicated to building solutions that leverage its full potential.We’re not just building software; we’re forging strategic partnerships that redefine customer engagement.

If you're driven to tackle complex challenges, thrive in a dynamic, collaborative environment, and want to leave your mark on the next generation of e-commerce, Powerfront is your launchpad. This isn’t just a job; it’s a career-defining opportunity to be part of a team transforming how the world connects with brands.

We are looking for a highly motivated game-changer to provide a high level of service for our luxury clients. This is an amazing opportunity for an individual who thrives in a people-facing role. This dynamic self-starter is someone who :

• Embraces a culture of customer obsession and client-first mindset
• Has a passion to connect with people and cultivate personalized relationships
• Is a dynamic and resourceful service representative who possesses elevated interpersonal skills and the ability to consistently deliver memorable moments to every customer

Key Responsibilities

Key Requirements

Summary of Benefits

About Powerfront

Powerfront is a leading provider of customer engagement technology and solutions. The company’s proprietary engagement software INSIDE™ provides real-time actionable intelligence that beautifully orchestrates an expanding ecosystem of communication platforms that has transformed the online retail experience.

INSIDE can be leveraged in a variety of configurations to meet customers’ needs. Its open architecture enables clients in the luxury retail, fashion, travel, automotive, finance, and government sectors to easily deploy direct connections to their end-users while leveraging the power of data visualization and AI to drastically improve operational efficiency and effectiveness.

Note : The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role-based on business conditions, departmental need, or geographic location. Powerfront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.