Operations Director

Responsibilities

• Understand local business and its needs.
• Develop and lead Supply Chain operations, including demand planning, supply planning, logistics (import, warehousing and distribution processes), customer service and regulatory affairs, according to local needs by :
• Working closely with headquarters´ operations team, to locally ensure the proper processes and procedures execution, as well as their compliance with Puig standards.
• Partnering with headquarters information technology team to design systems / workflows in order to maximize productivity and reduce waste.
• Implementing needed corporate tools for supply chain processes execution.
• Driving key initiatives to improve demand planning process aiming to maximize sales for Puig in China.
• Managing own inventories maximizing product availability and on-time fill-rate at the minimum cost.
• Sourcing local vendors to drive 3PL’s process.
• Setting productivity and efficiency goals in the 3PL process and evaluate them by establishing and analyzing the proper KPIs.
• Developing relationships with main customers´ peers in order to maximize their satisfaction and the effectiveness of the collection process.
• Work and closely interact with local marketing, sales, finance, HR and retail teams aiming to maximize business results.

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