Customer Success Manager

Customer Success Manager – Ciudad Juarez; Monterrey & Guadalajara (Remote)

Now Hiring : Customer Success Manager – Mexico (Remote)

Location : Ciudad Juarez; Guadalajara & Monterrey (Remote, with travel to client sites)

Industry : Physical Operations, Fleet Management, Safety & Compliance Tech

We are looking for a high-performing Customer Success Manager to help build and scale our client's presence in Mexico. This is a unique opportunity to join a fast-growing company chat empowers physical operations teams with cutting-edge AI-driven tools to improve safety, productivity, and profitability. As a founding member of our Mexico team, you’ll play a critical role in driving customer satisfaction, building long-term relationships, and ensuring clients achieve measurable success with our client's platform.

What You’ll Do :

• Onboard and manage a portfolio of mid-market and enterprise clients.
• Build strong relationships with key stakeholders across industries like logistics, construction, and energy.
• Drive product adoption, usage, and customer retention through consultative engagement.
• Collaborate with cross-functional teams to deliver tailored solutions and resolve issues.
• Contribute to the development of localized customer success strategies and best practices.

What We’re Looking For :

This is a high-impact, high-visibility role for someone who thrives in a fast-paced, performance-driven environment and is excited to shape the future of physical operations in Latin America