FULL TIME
REMOTE
Position : Business Development Representative / Account Manager
Type of contract : Independent contractor
Position Overview
In this hybrid role, you’ll be responsible for both acquiring new clients (Business Development) and nurturing and growing existing relationships (Account Management). You will play a key role in helping law firms discover the power of the company's services, acting as a trusted advisor and solutions expert.
Key Responsibilities :
Business Development :
- Identify and pursue new business opportunities through outbound outreach, networking, and lead follow-ups.
- Conduct discovery calls and product / service presentations with prospective clients.
- Work with marketing to convert inbound leads into active sales opportunities.
- Collaborate with leadership on sales strategies, target markets, and growth goals.
Account Management :
Serve as the primary point of contact for a portfolio of law firm clients.Understand each client's unique needs and provide tailored solutions to drive retention and satisfaction.Upsell and cross-sell additional services and offerings.Monitor client performance metrics and ensure the delivery of exceptional service.Manage client communications, check-ins, and problem-solving.Requirements
2+ years of experience in business development, sales, or account management (B2B preferred).Experience working with or selling to law firms or professional services clients is a major plus.Proven ability to meet or exceed KPIs and sales targets.Strong communication, negotiation, and relationship-building skills.Comfortable presenting via Zoom and working in a fully remote environment.Tech-savvy and proficient with CRM tools (HubSpot, Salesforce, or similar).Highly organized and self-motivated with a strong sense of ownership.Preferred Skills :
Understanding of legal services, virtual staffing, or SaaS is a bonus.Bilingual (Spanish / English) is a plus.Experience working in a startup or fast-paced environment.