Role Overview : The Supplier Quality Performance Manager ensures that products or services are purchased from a network of suppliers that meet the technical and contractual requirements in terms of costs, quality and deadlines of the Group and its clients. He / she contributes to the definition and implementation of the purchasing strategy of the Americas branch.
Functional Reporting to :
Internal :
Quality Managers : for quality issues related to the Purchasing process and for departmental and management meetings
Site Directors : for quality crises impacting operations
Site Quality and Industrialization Manager : for quality crises impacting operations, on-site supplier quality resource issues, budgets, etc.
Purchasing Managers : for Purchasing strategy, for quality issues related to the Purchasing process (quality crises, procedures, etc.), for departmental and management meetings
Program Managers : for quality crises impacting programs under development / operations
Supply Chain Managers : for quality crises impacting operations and supply chain risk management
External :
Suppliers : for cross-functional quality issues and those requiring escalation to the supplier
Quality Organizations : for all issues related to supplier quality and for the improvement process (Qualifas, SPACE, ASD Cert, etc.), and to respond to audits by certification bodies.
Mission : Supplier Quality Management :
Functionally manage the subsidiaries' Supplier Quality employees
Overall manage the Americas division's Supplier Quality activities
Drive RCCA actions for Non Quality issues
Lead the supplier monitoring process :
Manage the supplier panel monitoring and audit plan with each employee
Define and implement indicators to measure compliance with monitoring procedures and performance tracking
Ensure the reliability and adherence to supplier progress plans
Participate in the continuous improvement of the Purchasing Quality process :
Participate in internal, customer, or authority audits and manage improvement action plans
Produce benchmarks and monitor business improvement
Monitor and adapt to changes in regulatory or customer requirements
Manage the supplier risk management process :
Define and maintain supplier risk management methods and tools
Adapt Supplier Quality development resources according to the needs of new programs
Formalize and maintain Purchasing quality processes
Communicate / report internally (management, program, etc.) on Quality activities with suppliers and any bottlenecks or quality crises
Provide support to employees with suppliers (quality management, operations management) if necessary
Communicate and represent the Group within third-party organizations or Customers in the area of Supply Chain Quality
Contribute to the Purchasing strategy by participating in the supplier selection process, supplier panel management, and the Purchasing and Quality budget.
Mission : Manage Your Team :
The Supplier Quality Manager carries out their responsibilities with the support of a team of employees in functional and hierarchical management. The team will consist of direct reports and functional links to Supplier Quality Engineers at each site.
LEAD
Sets objectives and ensures employee buy-in. Unites and mobilizes their team in a climate of trust. Coordinates the various stakeholders to achieve the defined objectives.
Monitors and ensures compliance with the company's rules (health and safety, internal regulations, working hours, etc.).
ORGANIZE AND PLAN
~ Organizes, manages, and monitors the daily work of their employee(s) based on the priorities and workload of their department / division.
COMMUNICATE
~ Communicates regularly with their team to improve performance, and supports the company's strategy and decisions.
DELEGATE
Transfers one or more activities with the aim of developing employees' skills.
Implements actions to monitor their delegations.
DECIDE
Makes the most appropriate decisions based on the issues and resolves in emergency situations.
Ensures that managerial decisions are implemented.
DEVELOP EMPLOYEES
Evaluates and analyzes, objectively, clearly, and frankly, for their employee(s), individual performance, strengths, and areas for development, in light of the actions taken, with a focus on individual and collective progress.
Ensures the ongoing development of their employee(s)' skills.
INNOVATE AND LEAD CHANGE
~ Proposes and / or implements changes to their team's organization and processes to best meet customer requirements (internal and external) and the company's strategy.
Required :
Bachelor’s degree in Engineering, Quality, or related technical field.
Minimum 7 years of experience in quality assurance within the aerospace or precision manufacturing sector.
Strong working knowledge of aerospace standards such as AS9100, NADCAP, FAA / EASA regulatory requirements.
Preferred - Certified Lead Auditor (e.g., ISO 9001 / AS9100)
Experience conducting cross-functional and multi-site audits
Proven track record of driving corrective actions and working with site leadership to resolve issues
Preferred - Six Sigma Green Belt or higher
Preferred - Experience with electronic QMS / audit management systems
Familiarity with APQP, PPAP, and MSA processes
Office suite : Proficiency in PowerPoint, Excel, and Word
Management / Leadership skills : Experienced :
Team leadership in hierarchical and functional relationships
Operational efficiency
Quality improvement tool proficiency
Lean experience
People development
Change management
Contributing to a strategic vision
Key Competencies :
Excellent English skills
Strong interpersonal and influencing skills; able to lead without direct authority.
Exceptional organization and prioritization skills.
Analytical thinker with the ability to interpret data and assess systemic risks.
Strong verbal and written communication; able to present findings to all levels of the organization.
High integrity and objectivity in evaluating compliance and performance.
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