Customer Success Manager

Aditi LATAM

Reimagine your reality

We are seeking a proactive SR Customer Success Manager to support our Commercial and Consumer App portfolio . The successful candidate will support our business clients in achieving their desired outcomes while using our platform, drive customer satisfaction, and foster long-term relationships. This role requires a blend of customer service excellence , forward thinking , and in-depth knowledge of commercial solutions .

What You’ll Need to Succeed :

3–5 years of experience in Customer Success , Account Management , or similar roles, preferably in B2B e-commerce or SaaS industries

Solid understanding of B2B e-commerce solutions and related technologies

Excellent communication , interpersonal , and presentation skills

Strong problem-solving and analytical abilities

Proven ability to manage multiple clients and products simultaneously while maintaining high-quality standards and personalized attention

Advanced English proficiency

Benefits We Offer : 100% Remote Work

30 Days Year-End Bonus & 50% Vacation Bonus

13% Savings Fund ( Aditi matches it )

• Family Health Insurance (GNP)

Life Insurance (GNP)

Annual Salary Adjustments

Home Office Support

Certification Reimbursement

Annual Day Off

Flexible Working Hours

If you're passionate about building long-term client relationships and driving real impact, we’d love to hear from you.

J-18808-Ljbffr