Position Purpose And Description
The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team
regarding the time management, payroll, benefits & administrative tasks; supports the HR team
and the business by providing accessible and clear employee information (tools and reports) for
both offices Mexico & Miami.
Expected Outcomes & Actions – Weighting
HR Administration including Payroll and Time Management (55%)
- Provide support to HR Team in various HR-related topics such as time management and
compensation and resolve any issues that may arise
Support proper management and maintenance of employee files, data and documents.Support employee mobility procedures (Enrollment, Change of Status, Departure)Support checking timesheets for accuracyAssist in maintenance of employee directory and organizational chart, and contributes improvement of processes regarding employee dataSupport all other HR processes as needed.Benefits Miami & Mexico (20%)
Inform and enroll employeesManage changes to beneficiaries and coverageMaintain up-to-date information about the benefits available to employeesObtaining the information, validating and responding to individual questions regarding coverage, claims, etc.Informing and enrolling employeesManage changes to beneficiaries and coverageMaintain up-to-date information about the benefits available to employeesTalent Acquisition (25%)
Post open positions (internal & external)Review internal and external applicationsSchedule and coordinate interviews in collaboration with Hiring LeadersSupport interviews processConduct pre-employment verifications e.g. references, background checks, testing, etc.Coordinate the new hire enrollments and orientation while maintaining a good candidate / new hire experienceMajor Challenges
Support a multi-disciplinary role with, at times, competing priorities and time constraints.Accuracy of employee data & payroll & benefits informationEstablish healthy relationships with various clients (internal and external).Provide excellent customer experience while following processes and managing client expectations.Support and juggle multiple prioritiesSuccess Measures
Timeliness and accuracy of employee data / transactions.Employee customer service satisfaction.Reliability, availability and flexibility.KSA (Knowledge, Skills And Abilities / Attitudes)
Strong customer service skills.Bilingual English / SpanishClear and effective communication (written and verbal).Excellent interpersonal skills and a positive attitude.High level of professionalism and discretion.Good problem-solving skills.Highly organized with ability to multi-task and prioritize.Adaptable and open to changeComputer skills – Microsoft Office suiteRequirements And Qualifications
College degree in business-related discipline.4+ years of experience working in a Human Resources department.International corporation experienceSolid understanding of the Human Resources fieldExperience in employee benefits administration and time management, payroll processEnglish required