TECHNICAL ENGINEER

Technical Customer Engineer Position objective : In this position you will provide expert-level technical support and solutions to our clients. The ideal candidate will have a strong background in cable manufacturing and or Harness, excellent communication skills, and a passion for problem-solving in dynamic customer environments (Ford, GM, STLA).

Requirements : ~ Bachelor´s degree (preferably Electrical, Mechanical or Industrial Engineer) ~3+ years of experience Automotive area ~ Knowledge of automotive Standards and Specifications ~ Experience in OEM projects ~ Excellent client communication ~ Bilingual English / Spanish (required) ~ Excellent organizational skills ~ Excellent knowledge of MS Office ~ Strong interpersonal skills ~ USA Visa, ~ Valid Passport ~ Schedule availability

Main responsibilities : Serve as the primary technical liaison between the company and customers, providing pre- and post-sales technical support. Troubleshoot and resolve complex customer issues related to quality claims Work closely with R&D and Industrial performance teams to relay customer feedback and ensure successful product implementations. Customer visit on manufacturing and technical centers. Provide technical training and documentation for customer engineering and field teams. Maintain up-to-date knowledge of industry standards (e.g., OEM standards, ISO and others), trends, and emerging technologies. Collaborate with sales teams to provide technical input and support during the customer new requests. Create and maintain technical documentation available in an easy way.

Skills : Deadline oriented Multitask Leadership Negotiation Communication Teamwork Multisite interactor and coordinator Ethic