About this Position
We are seeking a highly motivated Applications Engineer with a strong background in automotive electronics to support the development, integration, and customer adoption of advanced electronic components and systems. You will act as the technical interface between our engineering team and automotive OEMs, Tier 1 suppliers, and partners to ensure successful application of our products in vehicle platforms.
What you´ll do
Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
Consult customers on solutions generating value for their use cases
Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
Work with application equipment to provide solutions to enhance customer adhesive related processes
Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
Responsible for products application / technical training and coaching of field sales forces and customers
Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
Promote internally SBU innovations and best learnings cross accounts.
What makes you a good fit
Some perks of joining Henkel
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Application Engineer • Santiago de Querétaro, Qro., Mexico