APPOINTMENT SETTER

Descripción de la Plaza

• GREET AND ASSIST CUSTOMERS OVER THE PHONE TO DETERMINE THEIR QUESTIONS, NEEDS AND REASONS FOR THEIR PATRONAGE.
• PROVIDE INFORMATION ABOUT THE FIRM SERVICES.
• ANSWER CUSTOMER QUESTIONS AND INQUIRIES USING WELL-INFORMED AND SPECIFIC RESPONSES TO INCREASE CONSUMER TRUST AND SATISFACTION.
• OFFER SOLUTIONS TO CUSTOMER NEEDS OR WANTS TO MAINTAIN CUSTOMER SATISFACTION.
• USE SALES TECHNIQUES TO PERSUADE CUSTOMER TO ACQUIRE FIRM SERVICES.
• BUILD SECURE, LASTING RELATIONSHIPS WITH CUSTOMERS BY PROVIDING CONSISTENT AND THOUGHTFUL CUSTOMER SERVICE BASED ON DIVERSE BACKGROUNDS, VALUES AND INTERESTS.
• EFFECTIVELY DEAL WITH CUSTOMER COMPLAINTS TO MAINTAIN CUSTOMER SATISFACTION.

Mínimo Nivel Académico Requerido

Educación Básica

Mínimo Nivel de Inglés Requerido

Avanzado