SUMMARY
We are seeking a detail-oriented and experienced Credit Specialist for our accounts receivable operations in Mexico. The Credit Analyst is primarily responsible for managing customer accounts to prevent delinquency of accounts receivable by investigating, evaluating, and analyzing customer collections, chargebacks, and allowances. Process activities include cash application, claims management, maintaining customer accounts, collecting delinquent accounts, and researching and resolving claims deductions taken by customers. This position has the responsibility for documenting past due balances and deductions to final resolution, as well as ownership of A / R reporting metrics on assigned accounts. The ideal candidate should have hands on experience with local tax regulations / requirements as it relates to invoicing, cash collections, and posting of cash to ensure compliance.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS :
- Oversee the daily operations of the accounts receivable, ensuring invoices are processed and payments are collected promptly.
- Monitor and manage aging reports to minimize outstanding balances and bad debts.
- Ensure accurate recording and reconciliation of accounts receivable transactions to meet SAT reporting and customer requirements
- Develop and implement effective collection strategies to reduce overdue accounts.
- Assign tasks and set goals to ensure the efficiency and accuracy of AR processes.
- Serve as the primary point of contact for escalated customer billing and payment disputes.
- Collaborate with sales, customer service, and finance teams to resolve payment issues and improve the billing process.
- Establish strong relationships with clients to ensure timely payments and maintain customer satisfaction.
- Assist in internal and external audits by preparing reports and documentation.
QUALIFICATIONS & EXPERIENCE
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.3-5 years of experience in accounts receivableExperience in credit control and collections management is preferred.Experience working with SAT invoicing and payment regulation.Previous experience working with SAP preferred.Proficient in Microsoft Excel.Strong attention to detail and organizational skills.Ensure compliance with company policies, financial regulations, and accounting standards.Identify opportunities for process improvements and implement best practices to enhance efficiency.EDUCATION & SKILLS
Must be highly proficient in written and spoken English, also fluent in Spanish.Bachelor’s degree in accounting, Finance or related field.Experience working with a multinational US company.Strong attention to detail and organizational skills.COMPUTER / TECHNICAL SKILLS
Must be highly proficient in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, macros, and data analysis tools.Previous experience working with SAP preferred.PHYSICAL DEMANDS
While performing the duties of this job, the team member is regularly required to talk or hear.The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl.The team member is occasionally required to stand, walk, and taste or smell.The team member must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 - 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENT
General office environmentThis hybrid role is in our Santa Fe office Tuesday–Thursday, 8-5.All submitted cvs must be in English