(11 / 11 / 2025) Inside Stadium Delivery Manager...

Role Summary : As the Official Hospitality Provider of the FIFA World Cup, we are seeking a highly skilled Inside Venue Operations Manager to support the delivery of our hospitality program at assigned stadiums.

This position is ideal for individuals with event operations, guest services, or venue experience who thrive in high energy environments and want to contribute directly to the success of the world's biggest sporting event.

Key Responsibilities :

• Support the Venue Manager and Deputy Venue Manager with event-time hospitality operations across lounges, suites, and potentially external hospitality villages.
• Act as the point of contact on ground for hospitality staff, vendors, and stakeholders needing quick support or direction.
• Assist with hospitality space setup and readiness checks ensuring all areas meet FIFA and On Location standards.
• Greet and guide hospitality guests, staff, and partners providing wayfinding and resolving small issues before they escalate.
• Monitor venue flows including entrances, lounges, catering areas, and premium seating access points.
• Track and report real-time updates to the Venue Manager via event logs, radios, or dashboards.
• Escalate operational challenges, guest service access, logistics promptly to ensure seamless resolution.
• Support vendor and staffing coordination ensuring shifts are covered and hospitality services remain uninterrupted.
• Assist with post-match wrap-up tasks including hospitality area breakdown, reporting, and guest feedback capture.

Experience / Qualifications Needed :

We offer a competitive weekly rate based on 40 hours per week.