Application Support Team Lead

TCS is looking your Talent as : Maximo Application Support

• Work modality : Hybrid

(Candidate needs to be located or relocate to Querétaro, CDMX, Guadalajara or Monterrey, it will be requested to attend office at least 3 day per week).

Qualifications

Advanced knowledge of English

Years of Experience : + 5 Years from specified domain : Enterprise Application Solutions / Platforms : Experience with leading platforms (e.g., SAP, Maximo, Oracle, IFS, ServiceMax, etc.)

Proficiency with :

Cloud & Containerisation : OpenShift, Kubernetes, or similar platforms.

Database : Working experience with enterprise databases preferably SQL Server

Reporting Tools : Cognos, Power BI, or similar.

Languages : Java, Python, SQL.

Experience & Skills :

Must have handled L2 support programs for providing technical support in customer facing roles for enterprise applications like SAP, Oracle, Maximo, IFS, or other Asset / Work management and Field Service Management platforms for Utility customers.

Must have handled enterprise application support for SAP / Oracle / Maximo / IFS platforms, and shall demonstrate proactive support delivered, showcasing clearly where potential issues are captured by analysing system performance / integration data flows, system logs, integration error logs, system generated emails etc and resolved working with platform / technical teams. This should clearly reflect the application / integration complexities handled in the past for 1-2 Utility customers

Must have handled providing support for field mobile solutions handling typical issues working directly / on call resolving issues related to mobile applications, preferably for Utilities field work management.

Must have delivered at least one Enterprise application support program collaborating with offshore teams

Good to have Asset and Work Management domain understanding.

We offer :

~ Full payroll (all laws benefits)

~ Food coupons

~ Medical insurance

~ Life insurance

~30 days Christmas bonus

Send us your resume to mitzi.vazquez@tcs.com

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity / expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.