Site Reliability Engineer, Infra (Americas)

Site Reliability Engineer, Infra (Americas)

Join to apply for the Site Reliability Engineer, Infra (Americas) role at Resend .

Americas / Remote / Full‑time

Resend is building the most accessible email platform for developers. As we’ve grown to over 15 K customers and continue to onboard thousands of new users every day, the challenge of maintaining a reliable, scalable, and observable platform has grown with it.

You’ll design and operate the systems that keep Resend fast, reliable, and self‑healing. From monitoring pipelines to automation, you’ll help build the foundation that allows every engineer to move confidently and safely.

What you’ll do

• Evolve and shape our on‑call processes—from detection to resolution.
• Build automation for recovery, scaling, and self‑healing systems.
• Improve observability across the stack : logs, metrics, traces, and dashboards.
• Define and track SLOs for core systems like email delivery, API latency, and queue performance.
• Collaborate closely with engineering teams to design for reliability, not just react to incidents.
• Codify playbooks, post‑mortems, and reliability standards.
• Work with infrastructure spanning AWS, queues, databases, and workers.

Your fit

What it means to join the team

We are building the modern email sending platform for developers. We care deeply about quality, creating for everyone, and building in the open. We started with an open‑source project in 2022. Now, we onboard nearly 100 paying customers every day and foster a growing developer community.

Our fully remote team of 25 humans spans 7 countries—and counting. We’re backed by a16z, Y Combinator, Basecase, and other top investors.

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