About the Role
Location : Mexico (LI-Hybrid)
Relocation Support : This role is based in Mexico. Novartis is unable to offer relocation support; please only apply if accessible.
Key Responsibilities
- Manage projects effectively, focusing on time management, stakeholder engagement, and leading initiatives without direct authority.
- Understand approval workflows (FUSE, MLR).
- Organize and coordinate teams to incorporate forms and integrate with SFMC / Databases.
- Coordinate with IT, site provisioning, and domain definition.
- Work with CX, domain definition, and record management for internal registration.
- Have basic knowledge of CMS platforms such as Drupal and Adobe Experience Manager.
- Understand content authoring processes.
- Build and maintain relationships with stakeholders and lead projects without direct authority.
- Provide strategic insights and creative inspiration to ensure timely task execution.
- Review intake forms and provide feedback aligned with business needs.
- Coordinate and review master timelines created by external agencies and content owners, advising on best practices and new features.
- Collaborate with the Program Manager to share backlog requests and communicate bugs to the Product Team.
- Maintain ongoing communication with the Delivery Enablement team to coordinate next steps and identify risks.
- Support BAs, Content Authors, and Designers in scoping and managing timelines and processes.
- Proactively identify potential risks and suggest mitigation scenarios.
Minimum Qualifications
Bachelor’s degree in web development, computer science, marketing, or related fields; advanced degree is a plus.Proficiency in Project / Program Management.Approximately 10-12 years of experience in advertising agencies.Experience working in complex matrix environments.Familiarity with medical, legal, and regulatory approvals.Knowledge of US marketing processes.Experience with CMS platforms like Drupal and Adobe Experience Manager, especially in advertising agencies.Skills & Qualifications
Ability to manage multiple projects from concept to completion.Excellent problem-solving and active listening skills.Understanding of production principles for marketing campaigns, videos, and photoshoots.Adaptability to new technologies and trends, including Gen AI and Agentic AI, is advantageous.Commitment to Inclusion
Novartis values diversity and is committed to creating an inclusive work environment. We provide reasonable accommodations for individuals with disabilities. If needed, contact tas.mexico@novartis.com with your request and contact information, including the job requisition number.
Why Novartis
We are dedicated to helping patients and their families through innovative science and a passionate community. Join us to create a brighter future : https : / / www.novartis.com / about / strategy / people-and-culture
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