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Web Delivery Manager

Web Delivery Manager

Novartis FarmacéuticaMexico
Hace 20 días
Descripción del trabajo

About the Role

Location : Mexico (LI-Hybrid)

Relocation Support : This role is based in Mexico. Novartis is unable to offer relocation support; please only apply if accessible.

Key Responsibilities

  • Manage projects effectively, focusing on time management, stakeholder engagement, and leading initiatives without direct authority.
  • Understand approval workflows (FUSE, MLR).
  • Organize and coordinate teams to incorporate forms and integrate with SFMC / Databases.
  • Coordinate with IT, site provisioning, and domain definition.
  • Work with CX, domain definition, and record management for internal registration.
  • Have basic knowledge of CMS platforms such as Drupal and Adobe Experience Manager.
  • Understand content authoring processes.
  • Build and maintain relationships with stakeholders and lead projects without direct authority.
  • Provide strategic insights and creative inspiration to ensure timely task execution.
  • Review intake forms and provide feedback aligned with business needs.
  • Coordinate and review master timelines created by external agencies and content owners, advising on best practices and new features.
  • Collaborate with the Program Manager to share backlog requests and communicate bugs to the Product Team.
  • Maintain ongoing communication with the Delivery Enablement team to coordinate next steps and identify risks.
  • Support BAs, Content Authors, and Designers in scoping and managing timelines and processes.
  • Proactively identify potential risks and suggest mitigation scenarios.

Minimum Qualifications

  • Bachelor’s degree in web development, computer science, marketing, or related fields; advanced degree is a plus.
  • Proficiency in Project / Program Management.
  • Approximately 10-12 years of experience in advertising agencies.
  • Experience working in complex matrix environments.
  • Familiarity with medical, legal, and regulatory approvals.
  • Knowledge of US marketing processes.
  • Experience with CMS platforms like Drupal and Adobe Experience Manager, especially in advertising agencies.
  • Skills & Qualifications

  • Ability to manage multiple projects from concept to completion.
  • Excellent problem-solving and active listening skills.
  • Understanding of production principles for marketing campaigns, videos, and photoshoots.
  • Adaptability to new technologies and trends, including Gen AI and Agentic AI, is advantageous.
  • Commitment to Inclusion

    Novartis values diversity and is committed to creating an inclusive work environment. We provide reasonable accommodations for individuals with disabilities. If needed, contact tas.mexico@novartis.com with your request and contact information, including the job requisition number.

    Why Novartis

    We are dedicated to helping patients and their families through innovative science and a passionate community. Join us to create a brighter future : https : / / www.novartis.com / about / strategy / people-and-culture

    Join Our Network

    Not the right role? Sign up at https : / / talentnetwork.novartis.com / network to stay connected and learn about future opportunities.

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    Delivery Manager • Mexico