Operations Manager

ABOUT US

Million Dollar Sellers (MDS) is a private, high-performance community of over 650 elite e-commerce entrepreneurs generating more than $8 billion in annual sales. What began as a small circle of Amazon sellers has evolved into a global force of founders, creators, and operators behind some of today’s most recognized DTC brands. At our core, we believe in Give More, Get More —a philosophy that drives deep collaboration, shared knowledge, and a culture of excellence. We host nearly 100 events a year around the world, and we’re fiercely committed to creating a space that’s merit-based, values-driven, and built for long-term impact. MDS isn’t just about growing businesses—it’s about building legacies, nurturing friendships, and pushing the boundaries of what’s possible together.

ABOUT THE ROLE

As the Operations Manager at MDS, you will be the architect and executor of our operational backbone, focused on automating, optimizing, and scaling systems that support a dynamic team and a powerful community of 650+ high-performing e-commerce entrepreneurs.

You will oversee not just day-to-day operations, but proactively implement technical and AI-powered solutions that allow our team to move faster and smarter. You will manage key operations staff, act as the in-house systems strategist, and serve as the glue between departments to ensure everyone has the tools and infrastructure they need to succeed.

This role goes beyond traditional ops—you're here to modernize how MDS operates by wielding automations, integrations, and analytics that make us faster, leaner, and more resilient.

ABOUT YOU

You thrive in remote, entrepreneurial environments where every day brings new challenges. You’re not just organized—you’re systems-oriented. You think in workflows, love clear documentation, and can zoom between tactical execution and strategic planning.

You’re fluent in ClickUp, Airtable, Make, Softr, and other modern operations tools. You are well versed in AI platforms like ChatGPT or Claude and are excited about their potential to automate repetitive work and enhance decision-making. You know how to spot inefficiencies and have the discipline and creativity to fix them.

You’re resourceful, reliable, and communicate clearly. Whether it’s building an SOP, automating a recurring task, or debugging a system issue, you bring structure and speed to everything you touch.

Requirements

• 3+ years of experience in operations or systems management within a fast-paced, remote environment
• Proven experience managing operational systems, including technology infrastructure, software tools, and data workflows
• Experience in community or people management is a plus
• Bachelor’s degree in Business Administration, Operations Management, Information Systems, or a related field
• A Master’s degree or additional qualifications in operations or tech management are a bonus
• Excellent verbal and written communication skills across teams and departments
• Demonstrated ability to lead cross-functional teams and build strong internal and external relationships
• Advanced proficiency with AI tools such as ChatGPT, Claude, Perplexity, and integrating them into workflows
• Ability to work independently, take initiative, and collaborate effectively with a team
• Strong organizational and project management skills
• Willingness to travel for business and industry events
• Comfortable adapting to evolving operational needs and environments

Benefits

Global Work Flexibility – Work from anywhere in the world with key hours aligned to Eastern Time

Outcome-Driven Culture – Focus on results, not hours; manage your day on your own terms

Autonomous Time Management – Full ownership of your schedule to balance life and work

Elite Networking – Connect with 650+ top e-commerce entrepreneurs for real learning and strategic connections

Exclusive Event Access – Attend high-profile MDS events around the world for development and adventure

Innovative Community – Collaborate with driven, curious, growth-oriented professionals

Continuous Development – Stay current on trends and strategies in a fast-evolving e-commerce space

Impactful Work – See the direct effects of your contributions on member growth and success

Work-Life Synergy – Enjoy a culture that values harmony between your personal and professional life

Tools & Tech-Forward Mindset – Work with powerful tools like ChatGPT, spreadsheets, and PM software to streamline and level up your workflow