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Senior Site Reliability Engineer

Persistent SystemsMexico

Hace más de 30 días

Descripción del trabajo

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We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence Awards, including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2 / 10.

Position Overview :

We are seeking a talented and motivated Radarlive Platform Engineer (RPE) to join our technology team. The RPE will work closely with software engineering (Radar model development teams) and IT operations teams to enhance our systems' reliability, performance, and scalability. The ideal candidate will bring a blend of programming, system administration, and operational insight to help optimize our service infrastructure and drive the adoption of DevOps practices.

Key Responsibilities :

System Design and Architecture : Design, implement, and manage scalable and reliable Radarlive platforms and associated infrastructure components and services.
Monitoring and Optimization : Develop and implement monitoring solutions to ensure system reliability, performance, and availability. Use metrics and logs to identify and resolve issues proactively.
Incident Management : Act as a primary point of contact for incidents; lead troubleshooting efforts and post-mortem analyses to drive continual service improvements.
Automation : Create and maintain automation scripts for repetitive tasks, including deployment and configuration management.
Collaboration : Work closely with development teams to facilitate efficient deployment processes and support new software releases with a focus on reliability and performance.
Documentation : Maintain clear documentation of architectures, processes, and runbooks to facilitate consistent operations and knowledge sharing.
Security Practices : Advocate for and implement security best practices in all aspects of infrastructure and application deployment.
Capacity Planning : Analyze traffic patterns and resource usage to help forecast future capacity needs and optimize resource allocation.

Qualifications :

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

5+ years of experience in systems engineering, site reliability engineering, or a similar role.

Proficiency with cloud platform Azure and its services.

Knowledge of managing Rating platforms, preferably Radarlive.

Strong experience with Application SRE practices

Knowledge of containerization technologies (e.g., Docker, Kubernetes) and orchestration tools.

Proficient in at least one programming / scripting language (e.g., Python, Java, PowerShell).

Experience with configuration management tools (e.g., Ansible).

Familiarity with CI / CD and version control systems (e.g., GitHub, Jenkins).

Strong problem-solving skills and the ability to perform well under pressure.

Excellent verbal and written communication skills, with an emphasis on collaboration.

Preferred Qualifications :

Knowledge of managing application platforms including commercial off the shelf.

Experience with observability tools (e.g., Prometheus, Grafana, ELK Stack).

Knowledge of networking concepts, load balancing, and database management.

Familiarity with Agile and DevOps methodologies.

13% Saving fund, capped to the law limit.

12% Grocery coupons, capped to the law limit.

12 vacation days first year + 6 floating days – number of vacation days increase according to seniority.

Annual performance evaluation with rewards and recognitions.

Up to USD 200 pre-approved annually for certifications relevant to the employee’s role.

Free courses available at internal platforms.

Major medical insurance (Spouse and children Included)

Minor medical insurance (Spouse and children Included)

Dental Insurance (Spouse and children Included)

Visual Insurance (Spouse and children Included)

Life insurance.

Preferential price on car insurance (car fleet)

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

We offer hybrid work options and flexible working hours to accommodate various needs and preferences.

Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.

If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to :

Accelerate growth, both professionally and personally

Impact the world in powerful, positive ways, using the latest technologies

Enjoy collaborative innovation, with diversity and work-life wellbeing at the core

Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

For more detail, please contact – Recruiter name (Recruiter email id)

Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Engineering, and Information Technology

Industries

IT Services and IT Consulting

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Reliability Engineer • Mexico