remote desktop support for hardware, software, and other items.
in a problem management ticket.
management, account creations, remote software installations, etc.
determine satisfaction level.
support end-users.
High School Diploma or GED Equivalent (REQUIRED)
A+ Hardware and Software Certifications (DESIRED)
N+ (Network, Plus) (DESIRED)
MCP Microsoft Certified Professional) (DESIRED)
Industry background : Experience in providing technical services to support end-users' computer hardware & software needs.
Demonstrated ability to work within a customer service environment.
Interviews can be conducted via WhatsApp or a Team's meeting invite can be sent out.
Video conferencing is required.
For Employment consideration, please provide an introduction cover letter along with salary requirements.
Pay : $16,112.00 - $32,224.00 per month
Ability to commute / relocate :
Reliably commute or planning to relocate before starting work (preferred)
Customer Information Analyst • Ecatepec de Morelos, Estado de México, México