Job Title : Compliance Officer
Location : Remote (Mexico)
Department : Safety, Risk, Security & Compliance
Employment Type : Full-Time Contractor
About Muvr
Muvr is an innovative logistics and marketplace platform connecting customers with reliable movers and delivery professionals for everything from same-day deliveries to full-service relocations — think Uber or Grab, but for logistics. As we scale operations across new cities and high-volume use cases, we're investing in world-class safety, security, and compliance systems to protect users, drivers, and the company.
About the Role
We're hiring a mission-critical Compliance Officer to lead the design, implementation, and ongoing management of Muvr's compliance, safety, insurance, and security standards. You'll work across departments (product, legal, operations, engineering) to maintain platform integrity, mitigate risk, and proactively identify vulnerabilities — all while using AI and automation to increase efficiency and reduce manual oversight.
This is a high-impact role requiring a strong understanding of operational risk, logistics safety, legal compliance, digital security, and customer protection in a fast-moving environment.
Key Responsibilities
- Develop and manage company-wide compliance frameworks covering :
Operational safety (e.g., driver conduct, delivery standards, incident reporting)
Data privacy and protection (GDPR, local laws)Regulatory logistics and transport laws (city / state / national)Platform security and internal access control (in partnership with Security / DevOps)Insurance claims, dispute handling, and liability reviewImplement and refine internal audit processes to monitor :Onboarding, background checks, service-level compliance
Booking flows, payments, communications, and data logsIncident response, safety violations, and customer complaintsOversee insurance processes, documentation, and compliance with underwriters, including :Claims tracking and coordination
Internal investigationsSupport for policy renewals and coverage auditsCollaborate with Security Engineers to :Define RBAC (role-based access control) protocols
Monitor audit logs and suspicious platform activityImplement tools for real-time risk alerts and anomaly detectionUse AI-powered tools to :Automate compliance workflows and risk scoring
Generate compliance reports and dashboardsFlag irregularities in behavior, access, or transaction patternsLead compliance training and enablement for internal teams, partners, and drivers using AI-assisted LMS, policy quizzes, and scenario walkthroughsMaintain up-to-date documentation, policies, and enforcement logs — ensuring historical traceability and real-time visibilityWork cross-functionally with Legal, Insurance Partners, Security, Ops, and Support to align compliance programs with business operationsQualifications
3–5+ years experience in Compliance, Risk, Security, or Safety roles in a high-growth environment (logistics, marketplaces, tech, fintech, or transport a plus)Deep understanding of operational compliance, platform safety, data governance, and fraud mitigationFamiliarity with tools like Vanta, Drata, GRC software, or AI-driven compliance dashboardsStrong grasp of digital security practices, RBAC principles, and internal control systemsExperience working with insurance vendors, claims management, and loss preventionExcellent communication, documentation, and stakeholder management skillsComfortable working cross-functionally with Legal, Product, Ops, Security, and EngineeringProficient with project management and documentation tools (ClickUp, Google Workspace, Notion, etc.)Bonus Points
Experience with AI tools for workflow automation, anomaly detection, or documentation (e.g., GPT, Codium, Aider, or similar)Background in transport / logistics platforms or B2C marketplaces with regulatory exposureFamiliarity with audit standards such as SOC 2, ISO 27001, or PCI-DSSWhy Join Muvr?
Build the safety and compliance engine behind a high-growth, tech-enabled logistics platformWork with top-tier teams across engineering, operations, and legalLeverage AI and automation to modernize risk, compliance, and security at scaleOwn a mission-critical function that protects users, ensures trust, and drives platform integrityFully remote, high-autonomy culture with clear goals and a strong sense of purpose