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Customer Support Engineering Jr

AptivCiudad Juarez, Mexico

Hace 13 días

Descripción del trabajo

SHAPE THE FUTURE OF MOBILITY FROM DAY ONE.

This position is part of our Signal & Power Solutions segment; Connection Systems business unit located in Noth America.

Summary (About this Position) :

To provide quality support to CS Americas plants and be the liaison with our customer Lear (not excluded to support other customers) to carry out a direct relationship with the Customer and grant him a better and faster service.

Your Role (i.e. Key Job Responsibilities) :

Aptiv Customer Support Engineer representative to Lear
Analyze quality issues at customer location before these hits Aptiv Scorecard
Response quality complaints reported on the customer portal (SQTS)
Follow up quality alerts previously submitted by our manufacturing plants

Your Required Background (i.e. Must Haves) :

Bachelor's degree in Industrial engineering

Bilingual, Spanish & English (Fluid), Excellent oral and written communication skills with a strong ability to work with a team

Your Preferred Background (i.e. Nice to Haves) :

Experience in the automotive industry, preferably in Quality areas

Demonstrated proficiency in Microsoft Office (Word, Project, Excel, Outlook, Teams, etc.)

Strong results orientation and execution skills

Resourceful, innovative, and adaptable in a rapidly changing environment

Ability to work effectively with individuals at all organizational levels

Strong organizational skills with the ability to prioritize, manage conflicting tasks, make sound decisions, and solve problems independently

Strong presence, confidence, and persuasiveness to quickly establish credibility

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Customer Support • Ciudad Juarez, Mexico